Gurpreet Singh Chahal
Hotelier
Hobart,TAS
Summary
To seek and maintain the position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
3
3
years of post-secondary education
Work History
Assistant Sommelier
The Tasman Luxury Collection.
Hobart, TAS
1 2024 - Current
- Elevated dining experience offered at establishment by introducing innovative ideas such as themed tasting nights or limited-time promotions featuring unique wines.
- Collaborated with chefs and other staff members to create perfect wine pairings for special events and dinners.
- Managed cellar and beverage storage maintenance to prevent inventory spoilage.
- Handled questions and concerns skillfully and redirected customers toward higher profit items to increase per-ticket revenue.
- Promoted special wine menu for holidays to complement chef's dinner specialties.
Maitre D' Manager (casual)
The Drunken Admiral Seafarers Restaurant.
05.2023 - Current
- Reviewed completed work to verify consistency, quality and conformance.
- Provided ongoing training to address staff needs.
- Maintained thorough knowledge of current menus, guest services, activities, dining options, local attractions and historical information and answered guest questions articulately.
- Tracked seated guests and available seating using computer-based and mobile reservation software.
- Addressed and resolved customer concerns attentively and acted tactfully and with goodwill to transform potentially negative situations into demonstrations of exceptional customer service.
Breakfast Attendant
The Tasman Luxury Collection.
03.2023 - 04.2024
- Served 100+ guests per day at complimentary breakfast station.
- Demonstrated proficient knowledge of menus, services and promotions to assist customers and team members.
- Participated in ongoing training to enhance job skills and knowledge.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Set up buffet stations daily, displaying an appealing presentation of food items for guests to enjoy
Senior Sales Executive & AIRGMS Management
Stay Vista PVT LTD
08.2021 - 01.2023
- Calculated and reconciled monthly screening revenue in accordance with established corporate terms
- Prepared fair value analysis for multiple-element arrangements and volume purchase agreements
- Worked with Sales team to streamline business processes and internal controls, resulting in scalable and detailed set of procedures
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training
- Achieved sales goals and service targets by cultivating and securing new customer relationships
FOOD AND BEVERAGE SUPERVISOR
Sorrentina by Foodhall
01.2019 - 01.2020
- Supervised work of contracted employees to keep on task for timely completion
- Participated in team-building activities to enhance working relationships.
- Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
- Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
- Coached staff on strategies to enhance performance and improve customer relations.
Food and Beverage Attendant
The Oberoi Group, Mumbai
08.2017 - 01.2019
- Provided exceptional service that reflected restaurant standards and core values.
- Successfully handled guest complaints with professionalism, resolving issues promptly to retain customer loyalty.
- Managed high-volume order requests during peak hours while maintaining accurate order fulfillment and prompt service.
Education
Bachelors - Hospitality Management
Institute of Hotel Management, Mumbai
Mumbai, India 03.2014 - 2017.03
Wines & Spirit (Level 2)
Wine & Spirit Education Trust
Hobart, TAS 03.2024 - 2024.04
Skills
Serving Expertiseundefined
Accomplishments
- Promoted from Sales Executive to Senior Sales Executive, in less than 12-months.
- Exceeded sales goals and recognized of exemplary results and performance for back to back two months.
Timeline
Wines & Spirit (Level 2)
Wine & Spirit Education Trust
03.2024 - 2024.04
Maitre D' Manager (casual)
The Drunken Admiral Seafarers Restaurant.
05.2023 - Current
Breakfast Attendant
The Tasman Luxury Collection.
03.2023 - 04.2024
Senior Sales Executive & AIRGMS Management
Stay Vista PVT LTD
08.2021 - 01.2023
FOOD AND BEVERAGE SUPERVISOR
Sorrentina by Foodhall
01.2019 - 01.2020
Food and Beverage Attendant
The Oberoi Group, Mumbai
08.2017 - 01.2019
Bachelors - Hospitality Management
Institute of Hotel Management, Mumbai
03.2014 - 2017.03
Assistant Sommelier
The Tasman Luxury Collection.
1 2024 - Current
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