Hi, I’m
Hailey Symons
Retail Assistant
Burpengary ,QLD
Summary
I am a highly dependable team member with experience in various dynamic, high-performance team environments.
I am currently a Key Holder in my current position and due to this my daily tasks consist mainly of processing transactions, arranging merchandise, team management, and a large amount of problem solving.
I ensure to maintain high-level customer satisfaction through resolving complaints swiftly and have a proven record of boosting sales, achieving KPI's, and upselling to meet sales quotas.
Overview
3
years of professional experience
4
Certification
Work History
Goldmark Jewellers
Retail Assistant
05.2022 - Current
Job overview
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Processed exchanges, refunds and team member purchases to keep cashiers focused on efficiently checking out regular customers.
- Coordinated merchandising displays, signage and sales enablement.
Hookd On Seafood
Fast Food Crew Trainer
09.2020 - 03.2022
Job overview
- Provided coaching and mentoring to employees.
- Trained and mentored new personnel hired to fulfill various roles.
- Established and maintained quality control standards.
- Worked in fast-paced environment with sense of urgency to serve guests quickly.
- Practiced proper safety and sanitation standards.
Education
Burpengary State Secondary College Burpengary, QLD
High School Diploma
11.2021
Skills
- Stockroom Rotation
- Team Cooperation
- Problem Anticipation and Resolution
- POS Terminal Operation
- Process and Procedure Development
- Merchandise Promotion and Display
- Cash Handling and Reconciliation
- Retail Industry Experience
Certification
- Certificate 1 in Information, Digital Media and Technology - Completed whilst attending Burpengary State Secondary College - June 2021
- Certificate 2 in Skills for work and Vocational Pathways - Completed whilst attending Burpengary State Secondary College - December 2020
- Certificate 2 in Hospitality - Completed whilst attending Burpengary State Secondary College - December 2020
- Certificate 3 in Hospitality - Completed whilst attending Burpengary State Secondary College - July 2021
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Retail Assistant
Goldmark Jewellers
05.2022 - Current
Fast Food Crew Trainer
Hookd On Seafood
09.2020 - 03.2022
Burpengary State Secondary College
High School Diploma
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