Summary
Overview
Work History
Education
Skills
Certification
Projects
Affiliations
Languages
Accomplishments
Volunteer Activities
Timeline
Generic

Hamsini Ravindran Koushik

Wollongong,NSW

Summary

Master’s student in Computer Science with 1.5 years of IT experience, demonstrating expertise in programming languages and software development methodologies. Proven ability to deliver efficient solutions within collaborative team environments, emphasizing quality and attention to detail. Committed to professional growth and the continuous enhancement of technical skills to drive exceptional results.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Retail Consultant

Telstra
Wollongong, NSW
11.2023 - Current
  • Customer Service & Technical Support: Delivered exceptional customer service by effectively troubleshooting and resolving issues, ensuring customer satisfaction, and navigating Telstra's systems to assist with telecommunications services.
  • Sales & Revenue Growth: Successfully promoted and upsold products to meet sales targets, utilized persuasive communication skills, and implemented strategies such as upselling and suggestive selling to drive revenue.
  • Operational Excellence: Prepared sales reports, conducted market research, maintained accurate inventory records, and streamlined administrative tasks to support data-driven decision-making, and enhance overall store operations.

Web Designer

Study Australia Industry Experience Program [Envision IT]
Wollongong, NSW
05.2023 - 06.2023
  • Industry Experience Program Completion: Completed the Study Australia Industry Experience Program, demonstrating commitment to professional growth, and industry readiness.
  • Hands-On Learning: Gained practical insights and hands-on experience through industry-focused projects, enhancing skills relevant to the Australian job market.
  • Professional Skills Development: Built valuable competencies in collaboration, problem-solving, and real-world application of knowledge, contributing to career advancement.

INFO TECHNOLOGY SR. ASSOCIATE

NTT DATA Global Delivery Services Private Limited
Bangalore, India
09.2021 - 02.2023
  • Company Overview: NTT DATA SERVICES, Bangalore.
  • Client Company: Arcosa (U.S. Company)
  • I learned new skills and applied them to daily tasks to improve efficiency and productivity. Worked as a .NET Developer for the development and enhancement of websites for the client.
  • To understand client requirements as per client feedback. Development of application modules based on new requirements, individually and/or in teams. Giving technical sessions to new developers joining the project. My assignments required an understanding of work structure and programming in C#.
  • I have been consistently achieving my goals and the company's goals by executing the projects assigned to me. Participated in team-building activities to enhance working relationships.

Internship Student

XON Labs
Bangalore, India
08.2020 - 09.2020
  • On Movie review and analysis project
  • Reported back to instructor to receive day-to-day tasks and responsibilities

Internship Student

Tequed Labs Pvt Ltd.
Bangalore, India
06.2020 - 08.2020
  • Completed Internship along with the course on Artificial Intelligence and Machine Learning at Tequed Labs Pvt Ltd
  • Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement. Explored new technologies and approaches to streamline processes

Web Developer Intern

Prinston Smart Engineers
Bangalore, India
01.2015 - 01.2017
  • Attended development programs to gain competencies and boost skill sets.
  • Developed user interfaces with modern JavaScript frameworks, HTML5, and CSS3.

Education

Master - Computer Science

University of Wollongong
Wollongong, NSW, Australia
12-2024

Bachelor of Engineering - Computer Science

Visveswaraiah Technological University
Bangalore, India
04-2021

Pre University - Physics, Chemistry, Mathematics, Computer Science

Karnataka State Board
Hassan, India
04-2017

Class 10 -

Karnataka Secondary Education Examination Board
Hassan, India
04-2015

Skills

  • C, C, C#, Java, Python, PHP
  • SQL, JavaScript, XML, HTML, CSS
  • Hardware and software installation
  • Object-oriented programming
  • Machine learning, Data structures
  • Database management
  • Software testing, Software architecture
  • Back-end development
  • Front-end development
  • Technical support, Team Collaboration
  • Project management, Idea brainstorming
  • Web development

Certification

  • Microsoft C# Certification (.Net Certification - Software Development Fundamental), 06/05/21
  • Workshop organized by the Teaching Learning Centre (ICT) at IIT Bombay, Funded by the Pandit Madan Mohan Malaviya National Mission on Teachers and Teaching (PMMMNMTT), MHRD, Govt. of India.
  • Technical Quiz conducted by TCS
  • Tech Quiz conducted by IEEE
  • SQL, Manual Testing, Java courses from 'Q-SPIDERS'
  • Certification on Python and JavaScript programming languages provided by Progate
  • Course on Machine Learning provided by Xcelerator Ninja
  • Certification course on Interview Skills provided by TCS ION
  • Data structures workshop conducted by ABC Institute of Technology
  • Pursuing App Development course provided by Internshala

Projects

Capstone Project – BiteWise

  • Project Overview: Led the development of BiteWise, a mobile application leveraging image recognition technology to track and manage food intake for personalized calorie tracking.
  • Technologies Used: Engineered a microservices-based architecture using Kubernetes and backend development with Node.js, Firebase Real-time Database, Firebase Cloud Storage, and MongoDB Atlas.
  • UI/UX Development: Designed interactive, high-fidelity prototypes using Figma and developed the front-end using Android Studio SDK, XML, and Java for smooth user interaction.
  • Machine Learning: Implemented a food classification model using EfficientNetB0 with data augmentation, and integrated nutritional insights via the OpenAI API.

Proposed BE Final Year Project: “Childhood Autism Spectrum Disorder Screening”
A person with autism spectrum disorder (ASD) will need an early diagnosis and treatment. The earlier the ASD is diagnosed, the better the results will be in the long term. This is based on the behavioral dataset in which we adopted different algorithms of machine learning to find the accurate models for each of the datasets. By analyzing the data collected by us, we were able to create an accurate model which could help doctors/nurses to detect the autism spectrum disorder of patients based on physiological/behavioral factors, here we have considered A1 to A10 Scores, Age and we have applied three algorithms Random Forest, KNN and Naïve Bayes Classifier to detect autism spectrum disorder in Children. Random Forest Algorithm is our applied algorithm which boosts the model and gives the best result based on accuracy and Root Mean Square Error.

Final Year Mini Project: “E-Commerce Website for E-Services”
Developed the E-Commerce Website E-Services, website through which people can view and take the home services like Electrician, Plumber, Mobile-Laptop-PC Services. And professionals can provide these home services by using PHP, HTML, CSS.

Pre-Final Year Project: “Kisan Mitra. Website”
Kisan Mitra is a website through which people can view, buy, and sell Pesticides, Insecticides, Manures and Fertilizers by using PHP, HTML, CSS.

Affiliations

  • Playing sports and games, Interacting with people from diverse backgrounds, Reading story books, Trekking, Dancing- Bharatanatyam [Indian Classical Dance form], Listening to Music, Traveling to different places, Delving into history

Languages

English
Full Professional
Hindi
Full Professional
kannada
Native/ Bilingual

Accomplishments

  • Study Australia Industry Experience Program Certificate of Completion - June 2023: Best Team Member
  • Felicitated by LIC of India for the excellence achieved in SSLC ie.10th Standard (2015).
  • Cleared the All-India General Knowledge Examination (2009), Junior grade in Merit conducted by the Centre for Human Resource Development.
  • Cleared the Mathematics Talent Examination (2008 ), conducted by Karnataka (State in India) Academy of Mathematics.
  • Cleared National Hindi Exam (2014) , conducted by Ministry of Planning and Commission.

Volunteer Activities

  • Actively participated in fundraising activities (2011) of National Association for the Blind, to rehabilitate blind people.
  • UOW PULSE Volunteer

Timeline

Retail Consultant

Telstra
11.2023 - Current

Web Designer

Study Australia Industry Experience Program [Envision IT]
05.2023 - 06.2023

INFO TECHNOLOGY SR. ASSOCIATE

NTT DATA Global Delivery Services Private Limited
09.2021 - 02.2023

Internship Student

XON Labs
08.2020 - 09.2020

Internship Student

Tequed Labs Pvt Ltd.
06.2020 - 08.2020

Web Developer Intern

Prinston Smart Engineers
01.2015 - 01.2017

Master - Computer Science

University of Wollongong

Bachelor of Engineering - Computer Science

Visveswaraiah Technological University

Pre University - Physics, Chemistry, Mathematics, Computer Science

Karnataka State Board

Class 10 -

Karnataka Secondary Education Examination Board
Hamsini Ravindran Koushik