Hanah Fidele
Melbourne,VIC
Summary
Motivated and compassionate team leader with a solid foundation in people management, currently excelling as a Relieving Shift Manager at Aldi. Expertise in supervising teams, ensuring compliance, and mentoring staff in high-pressure environments is complemented by a deep sense of empathy and emotional awareness that supports individuals beyond performance metrics. Actively pursuing studies in Psychology to facilitate a transition into youth mental health and peer support, leveraging lived experience and genuine care to foster meaningful change. Equipped with robust skills in team leadership, operational management, and conflict resolution, consistently driving positive outcomes while embracing new challenges in dynamic environments.
Overview
1
1
Certification
Work History
Relieving Shift Manager
Aldi
04.2025 - Current
- Supervise and lead shift teams, delegate tasks, and uphold safety, compliance, and service standards
- Manage cash handling, stock control, PI counts, deliveries, store presentation, and hazard reporting
- Recognised for adaptability, initiative, and consistent team performance
- Informally mentor younger staff, offering emotional support and guidance during high-stress periods
- Focus on understanding the reasons behind behaviour, supporting staff wellbeing alongside operational outcomes
- Conducted regular evaluations of employee performance, identifying areas for improvement and offering targeted guidance for skill development.
Education
Bachelor - Psychological Science
Deakin
Burwood, VIC10-2026
Skills
- Leadership and team management
- Compliance, Safety & Risk Management
- Advocacy
- Coaching and guidance
- Effective communication
- Encouragement techniques
Accomplishments
- Fast-tracked into Relieving Shift Manager role shortly after completing RSM Pathway, leading first shift within weeks
- Recognised for strong leadership, adaptability, and high team performance under pressure
- Consistently trusted to lead high-volume shifts and uphold safety, compliance, and service standards
Certification
- Working With Children Check – Victoria (Current)
- Victorian Driver's Licence – Full, Clean Record
- Intentional Peer Support – Willing to undertake
- Police Check – To be completed prior to commencement
ACTIVITIES AND INTERESTS
Travelling/ Adventure, Strength Training, Psychology, Learning and Development
Timeline
Relieving Shift Manager
Aldi
04.2025 - Current
Bachelor - Psychological Science
Deakin