Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
ACTIVITIES AND INTERESTS
Timeline
Generic

Hanah Fidele

Melbourne,VIC

Summary

Motivated and compassionate team leader with a solid foundation in people management, currently excelling as a Relieving Shift Manager at Aldi. Expertise in supervising teams, ensuring compliance, and mentoring staff in high-pressure environments is complemented by a deep sense of empathy and emotional awareness that supports individuals beyond performance metrics. Actively pursuing studies in Psychology to facilitate a transition into youth mental health and peer support, leveraging lived experience and genuine care to foster meaningful change. Equipped with robust skills in team leadership, operational management, and conflict resolution, consistently driving positive outcomes while embracing new challenges in dynamic environments.

Overview

1
1
Certification

Work History

Relieving Shift Manager

Aldi
04.2025 - Current
  • Supervise and lead shift teams, delegate tasks, and uphold safety, compliance, and service standards
  • Manage cash handling, stock control, PI counts, deliveries, store presentation, and hazard reporting
  • Recognised for adaptability, initiative, and consistent team performance
  • Informally mentor younger staff, offering emotional support and guidance during high-stress periods
  • Focus on understanding the reasons behind behaviour, supporting staff wellbeing alongside operational outcomes
  • Conducted regular evaluations of employee performance, identifying areas for improvement and offering targeted guidance for skill development.

Education

Bachelor - Psychological Science

Deakin
Burwood, VIC
10-2026

Skills

  • Leadership and team management
  • Compliance, Safety & Risk Management
  • Advocacy
  • Coaching and guidance
  • Effective communication
  • Encouragement techniques

Accomplishments

- Fast-tracked into Relieving Shift Manager role shortly after completing RSM Pathway, leading first shift within weeks
- Recognised for strong leadership, adaptability, and high team performance under pressure

- Consistently trusted to lead high-volume shifts and uphold safety, compliance, and service standards

Certification

- Working With Children Check – Victoria (Current)
- Victorian Driver's Licence – Full, Clean Record
- Intentional Peer Support – Willing to undertake
- Police Check – To be completed prior to commencement

ACTIVITIES AND INTERESTS

Travelling/ Adventure, Strength Training, Psychology, Learning and Development

Timeline

Relieving Shift Manager

Aldi
04.2025 - Current

Bachelor - Psychological Science

Deakin
Hanah Fidele