Tableau
Stavan Patel
Toongabbie,NSW
Summary
Proficient Shift Manager knowledgeable about scheduling, money handling and team management. Adept at handling all areas of retail operations. Eager to develop and advance professionally into a more challenging position.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Relieving Shift Manager
Aldi
03.2024 - Current
- Trained and mentored over 20 employees to maximise team performance and hit kpis.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Tracked receipts, employee hours, and inventory movements.
- Opened and Closed Store.
Sales Assistant Level 2
Liquorland
07.2023 - 03.2024
- Fielded customer questions to share information about products, availability, and pricing.
- Assisted customers with prompt and polite support in-person and via telephone.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Managed efficient cash register operations.
- Increase Store sales by over 10%
Technology Team Member
Officeworks
11.2022 - 07.2023
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Assisted customers in selecting merchandise best suited to needs.
Fresh Convenience Team Member
Woolworths
10.2022 - 03.2023
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
Education
Bachelor of Commerce and Bachelor of Information Technology - Accounting And IT Systems
Macquarie University
01.2026
High School Diploma -
Blacktown Boys High School
01.2022
Skills
- Team Development
- Payroll and budgeting
- Quality Assurance
- Safety Compliance
- Opening and Closing procedures in Retail Environment
- Handling Customer Complaints
- Accurate cash handling
- Inventory Control
- Training and mentoring
- Decision-Making
Certification
Responsible Serving of Alcohol - Completed 2023
HLTAID009 - Provide cardiopulmonary resuscitation - Completed 2024
HLTAID010 - Provide basic emergency life support -Completed 2024
HLTAID011 - Provide First Aid - Completed 2024
Awards
Employee of the Month - Officeworks
References
- Woolworths Department Manager - Declan Thompson, 0433855047
- Liquorland Store Manager - Scaria Johney, 0401263414
- Aldi Store Manager - Grace Papworth, 0455512251
Software
Microsoft Offices 365
Xero
Timeline
Relieving Shift Manager
Aldi
03.2024 - Current
Sales Assistant Level 2
Liquorland
07.2023 - 03.2024
Technology Team Member
Officeworks
11.2022 - 07.2023
Fresh Convenience Team Member
Woolworths
10.2022 - 03.2023
Bachelor of Commerce and Bachelor of Information Technology - Accounting And IT Systems
Macquarie University
High School Diploma -
Blacktown Boys High School
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