Summary
Overview
Work History
Education
Skills
Timeline
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Mischa Zabala

Kingscliff,New South Wales

Summary

Dynamic and results-oriented professional with extensive experience in the food service industry, notably at Salt Village Fish and Chips. Excelled in high-pressure environments, enhancing customer satisfaction and sales through exceptional communication and food handling skills.

Overview

3
3
years of professional experience

Work History

Restaurant All Rounder

Salt Village Fish and Chips
12.2023 - Current


  • Contributed to handling cash, customer service, and food handling.
  • Great communication towards customers.
  • Able to work under pressure when busy.
  • Able to work long hours, opening to close

Food Runner

La Barrita
09.2023 - 12.2023
  • Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
  • Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
  • Greeted customers and provided outstanding customer service.
  • Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.

Gelato Server

Piccolo Gelato
03.2022 - 11.2023
  • Enhanced customer satisfaction by providing efficient and friendly service.
  • Increased sales through upselling additional toppings, beverages, and desserts.
  • Handled cash register transactions accurately, maintaining financial integrity within the store.
  • Maintained a cleanliness environment for myself and co workers.
  • Able to do closing and opening hours

Food Handler

Murwillumbah Leagues Club
03.2023 - 09.2023
  • Collaborated with team members to maintain a smooth workflow during peak service hours, contributing to an efficient operation.
  • Consistently maintained a positive attitude and strong work ethic, contributing to a high-performing team environment.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Assisted in inventory management, ensuring adequate stock levels and timely reordering of supplies.

Education

High School Diploma -

Mt. St. Patrick College
Murwillumbah, NSW
09.2023

Skills

  • Communication
  • Food handling
  • Cash handling
  • Customer Service

Timeline

Restaurant All Rounder

Salt Village Fish and Chips
12.2023 - Current

Food Runner

La Barrita
09.2023 - 12.2023

Food Handler

Murwillumbah Leagues Club
03.2023 - 09.2023

Gelato Server

Piccolo Gelato
03.2022 - 11.2023

High School Diploma -

Mt. St. Patrick College
Mischa Zabala