Hannah Marriner
Apollo Bay,VIC
Summary
Motivated multiskilled hospitality worker with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Bartender, Waitress, Kitchen Hand/cook
On The Bay Restaurant
02.2022 - Current
- Greeted new customers, discussed specials, and took drink orders.
- Served high customer volumes during special events, nights, and weekends.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Bussed and reset tables to keep dining room and work areas clean.
- Kept bar presentable and well-stocked to meet customer needs.
- Used cash registers and credit card machines to cash out customers.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Cook, Shift Supervise
Peninsula Cafe
11.2020 - 05.2022
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Cook, Front of House Supervise
Tasman Ex Service Club
11.2021 - 04.2022
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Kitchen Hand
Great Ocean Road Brew House
04.2018 - 09.2020
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
Plant Operator
Peter Coutts Earth Moving
05.2018 - 06.2019
- Followed plant safety procedures, rules, and regulations.
Plant Operator, Laborer
Living Trails
05.2015 - 08.2016
- Followed plant safety procedures, rules, and regulations.
- Operated equipment such as front-end loaders, forklifts, and slakers regularly.
- Adjusted and maintained plant equipment for safety and performance.
- Conducted safety inspections and followed safety rules and procedures.
Waitress
Apollo Bay Hotel
11.2013 - 05.2015
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Education
High School Diploma -
Apollo Bay P 12 Collage
Apollo Bay, VIC10.2013
Skills
- Workflow Coordination
- Sales Expertise
- Ability to Lift 30 Pounds
- Food Preparation an
- Food Preparation and Safety
- Operation and Control
- Machinery Upkeep
- Prepare Products
Certification
-Safe food handling
-R.S.A
-cert 3 in civil construction
Timeline
Bartender, Waitress, Kitchen Hand/cook
On The Bay Restaurant
02.2022 - Current
Cook, Front of House Supervise
Tasman Ex Service Club
11.2021 - 04.2022
Cook, Shift Supervise
Peninsula Cafe
11.2020 - 05.2022
Plant Operator
Peter Coutts Earth Moving
05.2018 - 06.2019
Kitchen Hand
Great Ocean Road Brew House
04.2018 - 09.2020
Plant Operator, Laborer
Living Trails
05.2015 - 08.2016
Waitress
Apollo Bay Hotel
11.2013 - 05.2015
High School Diploma -
Apollo Bay P 12 Collage
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