Kathleen Winter
Geelong,VIC
Summary
Organized, dependable and successful at managing multiple priorities with a positive attitude.
Excellent people and conversation skills.
Reliable and punctual. Work on days off when asked.
Willing to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Waitress/Kitchen Prep Cook
Norlane Hotel
02.2015 - 05.2023
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Bussed and reset tables to keep dining room and work areas clean.
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
- Resolved any guest and employee complaints to maintain complete customer satisfaction'
Education
Aged Care Certificate 3 - Aged Care - Assisting People
Gordon Institute of TAFE
Geelong, VIC2013
Skills
- Workflow Coordination
- Food Preparation and Safety
- Beverage Preparation
- Cool Under Pressure
- Accurate Money Handling
- Warm and Friendly
- Kitchen Staff Coordination
I am a cheerful positive person and very good at getting on with people. I am very suited to sales
I am a cheerful positive person and very good at getting on with people. I am very suited to sales.
Prior to my long time employment at Norlane Hotel I worked for six years at Drysdale Village Hardware in Drysdale.
My duties there included sales, including kitchenware, and I worked most weekends. I loved that job and only left when shop was sold and new owner ran it as a family business.l
Timeline
Waitress/Kitchen Prep Cook
Norlane Hotel
02.2015 - 05.2023
Aged Care Certificate 3 - Aged Care - Assisting People
Gordon Institute of TAFE
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