Happy
Truganina,VIC
Summary
Proven Support Worker and culinary professional with a track record of enhancing client satisfaction and streamlining kitchen operations. At Athomecare, leveraged skills in daily living support, emotional support, and health and safety awareness to improve client well-being. Excelled in fast-paced environments, demonstrating strong multitasking abilities and a commitment to excellence. Skilled in meal planning and preparation, with a focus on achieving positive outcomes.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Support Worker
Hilda Care
Melbourne, VIC
06.2025 - Current
- Duties same as at Homecare in a supported accommodation.
- Deliver one-on-one in-home and community support
- Assist with domestic tasks and transport
- Support behavioural and emotional needs
Support Worker
Instant Community Care
Melbourne, VIC
06.2025 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Established trusting relationships with clients and their families through empathetic communication and active listening.
- Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
- Adapted quickly to changing work environments while maintaining high levels of productivity and professionalism under pressure.
- Improved client satisfaction by promptly addressing concerns and implementing feedback in a timely manner.
Support Worker
Southern Cross Care Mount Carmel Residential Care
Adelaide, SA
08.2024 - 02.2025
- Provided residential aged care support
- Assisted with personal care, feeding, and mobility
- Maintained infection control and safety standards
Community Support Worker
Infinite Aged Care - The Churchill Retreat
Adelaide, SA
11.2023 - 07.2024
- Supported residents with daily routines and hygiene
- Assisted with manual handling and safe transfers
- Completed documentation and care records
Service Operator
Journey Beyond
Adelaide, SA
06.2023 - 11.2023
- Delivered high-quality customer service
- Maintained operational and safety standards
Education
Certificate III - Individual Support in Disability And Ageing Units
St. Mary's Institute of Healthcare
Melbourne, VICDiploma - Business Management
Australian College of Applied Education
Adelaide, SACertificate IV - Commercial Cookery
Australian Business And Culinary Institute
Adelaide, SASkills
Daily living support
Housekeeping tasks
Health and safety awareness
Emotional Support
Confidentiality and Privacy
Behavioral support
Mobility Assistance
Meal Planning and Preparation
Life Skills Development
Documentation abilities
Professional boundaries
Cultural Sensitivity
Clean Driving Record
Budgeting and financial management
Emergency response training
Case Documentation
Certification
- Certificate III in Individual support Disability and Ageing Units.
- First-aid and CPR.
- Police clearance.
- NDIS clearance and screening.
- Reliable car with comprehensive car insurance.
- Experienced in both Disability and Aged care.
LANGUAGES
Hindi - Native or Bilingual
Native or Bilingual
Punjabi - Native or Bilingua
Native or Bilingual
Timeline
Support Worker
Hilda Care
06.2025 - Current
Support Worker
Instant Community Care
06.2025 - Current
Support Worker
Southern Cross Care Mount Carmel Residential Care
08.2024 - 02.2025
Community Support Worker
Infinite Aged Care - The Churchill Retreat
11.2023 - 07.2024
Service Operator
Journey Beyond
06.2023 - 11.2023
Certificate III - Individual Support in Disability And Ageing Units
St. Mary's Institute of Healthcare
Diploma - Business Management
Australian College of Applied Education
Certificate IV - Commercial Cookery
Australian Business And Culinary Institute