Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Trainings
Languages
References
Timeline
Generic

Hardeep Singh

Quakers Hill,NSW

Summary

Experienced Community Corrections Officer with a successful background in supervising offenders and conducting risk assessments. Demonstrates exceptional leadership and communication skills, resulting in effective case management and promoting positive behavioral change. Proven track record in offender supervision, ensuring community safety while facilitating rehabilitation and reintegration.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Community Corrections Officer

Corrective Services, DCJ
08.2021 - Current
  • Development of release plans for parolees, along with creating detailed reports such as parolee progress reports for State Parole Authority and Sentencing Assessment for the Courts, demonstrating proficiency in Microsoft Office Suite applications.
  • Guide and support to the individuals in the community subject to Court Orders by monitoring their progress and helping them stay on track with court-mandated requirements utilizing outstanding influencing and negotiation and problem-solving capabilities.
  • Maintaining up-to-date knowledge of current policies affecting Community Corrections Officers through ongoing trainings and seminars; successfully completed required certifications.
  • Developed strategies to encourage positive behaviour change among the offenders by employing creative approaches to motivate them towards successful reintegration into society.
  • Demonstrated strong communication and interpersonal skills by building relationships with offenders, their families, and community members to promote successful outcomes.
  • Developed comprehensive knowledge of local resources and service providers, using this information to make informed referrals for offender support.
  • Conducting home visits as part of routine monitoring activities, verifying residence information and assessing living environments for potential risks.
  • Managing caseloads efficiently by utilizing strong organizational skills and time management techniques to prioritize tasks effectively.
  • Fostering a collaborative team environment within the community corrections office by actively participating in staff meetings and professional development opportunities.
  • Implemented crisis intervention strategies during critical incidents involving offenders or their families, prioritizing safety while seeking resolution.
  • Provided ongoing support to parolees transitioning from incarceration back into the community through guidance, referrals to resources, and proactive problem-solving strategies.
  • Strengthened relationships between community corrections and local law enforcement agencies through regular communication and information sharing efforts.
  • Supported offender rehabilitation by identifying individual needs, connecting them to appropriate resources, and tracking progress towards goals.
  • Collaborated with other law enforcement agencies to share information about parolees and assist in investigations; consistently maintained confidentiality of sensitive data.

Acting Team Leader City Community Corrections

Corrective Services, DCJ
03.2024 - Current
  • Oversee team caseloads ensuring equitable workload allocation and conduct team meetings, promote team spirit and foster peer support to facilitate improved service delivery.
  • Review / approve assessments, case plans and reports and provide consultation and feedback on these documents and on case management strategies to develop team members.
  • Provide guidance, training, support, and supervision to all team members, including trainee CCOs.
  • Participate in meetings with key stakeholders including Team Leaders, Manager / Service Manager, to identify systemic areas for development and implement and monitor development activities to ensure high level case management.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Provided ongoing support to direct reports, addressing concerns or questions promptly so they could remain focused on their tasks.
  • Facilitated decision-making processes within group through open dialogue and consensus-building techniques.

Senior Correctional Officer

PARKLEA CORRECTIONAL CENTRE
09.2017 - 08.2021
  • Monitored conduct of prisoners in housing unit, during work or recreational activities, according to established policies, regulations, and procedures, to prevent escape or violence.
  • Recorded information, such as prisoner identification, charges, and incidences of inmate disturbance, and keep daily logs of prisoner activities.
  • Provided oral and written reports of the quality and quantity of work performed by inmates, inmate disturbances and rule violations, and unusual occurrences.
  • Conducted random property searches on custodial, non-custodial staff and visitors in the allocated area for these to occur.
  • Conducted Inmates' visits in, CCTV Monitoring, Floor Monitoring, and searches after visits.
  • Conducted investigations into inmate complaints and grievances, recommending appropriate corrective action.
  • Supervised subordinate officers in daily activities, providing guidance and feedback to improve job performance.
  • Maintained accurate records of all incidents involving inmates or staff members.
  • Demonstrated expertise in crisis intervention techniques, de-escalating potentially volatile situations.
  • Reviewed incident reports prepared by subordinate officers for accuracy prior to submission.
  • Collaborated with other departments to coordinate services for inmates including medical care, counselling, education, and recreation.
  • Provided leadership and direction to subordinate correctional officers, ensuring compliance with established policies and procedures.
  • Assisted in developing new methods for improving operations by providing suggestions based on experience and observations.
  • Supervised and directed work of correctional officers to ensure safe custody, discipline, and welfare of inmates.

Tool and Die Maker

ESS JAY Engineering Pty Ltd
10.2015 - 09.2017

NBN Technician

Baba Nanak Trading Pty Ltd
10.2015 - 01.2017

Senior Engineering Manager

JVR Forgings Limited
07.2012 - 08.2015

Engineering Deputy Manager

GNA Enterprises LTD.
11.2011 - 06.2012

Assistant Manager Engineering

JVR Forgings Limited
05.2007 - 11.2011

Senior Engineer

New Swan Enterprises
03.2003 - 05.2007

Trainee Engineer

International Tractors Ltd.
08.2002 - 03.2003

Education

Bachelor of Engineering Industrial Engineering -

Punjab Technical University
Mohali, Punjab
06.2012

Diploma in Mechanical Engineering -

Central Tool Room
Ludhiana Punjab
08.2002

Skills

  • Teamwork and Collaboration
  • Problem-Solving
  • Attention to Detail
  • Offender supervision
  • Multicultural Sensitivity
  • Policy Enforcement
  • De-Escalation Techniques
  • Records Management
  • Negotiation
  • Excellent Communication
  • Organizational Skills
  • Adaptability and Flexibility

Accomplishments

  • Selected as a founding member of the City High Risk Team- right after the successful completion of my 6- month assessment.
  • Worked in High Risk Team for more than a year.
  • Worked as an Acting Team Leader in the the City Office whenever required.
  • Promoted Cultural Awareness in the City Office by organising Multicultural Day.

Certification

  • Certificate IV in Correctional Practice- Community
  • Certificate III in Correctional Practice- Custodial

Trainings

  • Domestic and Family Violence Training under the 10- month-Metro-East DFV project in 2023
  • Aboriginal Cultural Awareness Training (ACAT)- Full day training at BFCSA in June 2024

Languages

English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual

References

  • Shannon Arthurs, Team Leader - 0429 277 413, shannon.arthurs@dcj.nsw.gov.au
  • Jo Howe, A/Service Manager - 0438 664 262, joanne.howe@dcj.nsw.gov.au

Timeline

Acting Team Leader City Community Corrections

Corrective Services, DCJ
03.2024 - Current

Community Corrections Officer

Corrective Services, DCJ
08.2021 - Current

Senior Correctional Officer

PARKLEA CORRECTIONAL CENTRE
09.2017 - 08.2021

Tool and Die Maker

ESS JAY Engineering Pty Ltd
10.2015 - 09.2017

NBN Technician

Baba Nanak Trading Pty Ltd
10.2015 - 01.2017

Senior Engineering Manager

JVR Forgings Limited
07.2012 - 08.2015

Engineering Deputy Manager

GNA Enterprises LTD.
11.2011 - 06.2012

Assistant Manager Engineering

JVR Forgings Limited
05.2007 - 11.2011

Senior Engineer

New Swan Enterprises
03.2003 - 05.2007

Trainee Engineer

International Tractors Ltd.
08.2002 - 03.2003

Bachelor of Engineering Industrial Engineering -

Punjab Technical University

Diploma in Mechanical Engineering -

Central Tool Room

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