Summary
Work History
Education
Skills
Timeline
Generic

Harleen Kaur

Melton South

Summary

Compassionate Support Worker at Sernity Solutions, skilled in daily living support and behaviour management. Successfully fostered client independence and emotional wellbeing through proactive strategies and effective communication. First Aid & CPR certified, I collaborated with teams to enhance care quality, ensuring clients thrived in a supportive environment.

Work History

Support Worker

Sernity Solutions
07.2025 - Current
  • Provided compassionate daily support to clients with mental health and disability needs, helping them maintain independence and dignity.
  • Assisted with personal care tasks such as bathing, dressing, and mobility, while respecting client preferences and privacy.
  • Supported clients in following behaviour support plans, using proactive and calming strategies to reduce stress and prevent escalation.
  • Encouraged participation in social, recreational, and therapeutic activities, helping clients build confidence and life skills.


Volunteer

Sernity Solutions
05.2025 - 07.2025
  • Assisted clients with daily living tasks, including personal care, meal preparation, and mobility support, fostering independence and confidence.
  • Provided companionship and emotional support, helping reduce social isolation and improve mental wellbeing
  • Observed and documented client progress, reporting any concerns to supervisors to ensure safety and continuity of care.
  • Assisted in implementing behaviour support strategies, using patience, empathy, and proactive de-escalation techniques.
  • Collaborated with staff and family members to provide consistent, person-centred care.

Education

Bachelor of Nursing - Nursing

RMIT University
Melbourne, VIC
12-2028

Skills

  • Daily living support
  • Housekeeping tasks
  • Health and safety awareness
  • Emotional support
  • Behaviour management and de-escalation
  • First Aid & CPR certified
  • Personal care assistance
  • Communication & teamwork

Timeline

Support Worker

Sernity Solutions
07.2025 - Current

Volunteer

Sernity Solutions
05.2025 - 07.2025

Bachelor of Nursing - Nursing

RMIT University

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Harleen Kaur