HARMANJET KAUR
Truganina,Australia
Summary
Experienced Support Services / Patient Services Assistant with over 8 years of experience in patient support roles and 4 years of healthcare cleaning experience. Skilled in ward cleaning, infection control, meal services, and patient transport. Reliable, detail-oriented, and committed to maintaining safe, clean, and supportive healthcare environments.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Patient Services Assistant / Support Services Assistant
Alpha Nursing Agency
01.2016 - Current
- Provided patient support services across inpatient wards and clinical areas
- Safely transported patients within wards and healthcare facilities
- Delivered and collected meal trays in accordance with food safety standards
- Delivered and collected water jugs to support patient hydration
- Communicated respectfully and compassionately with patients, families, and staff
- Worked closely with clinical teams to support safe and effective patient care
- Coordinated patient scheduling to optimize appointment flow and reduce wait times.
- Assisted patients with intake procedures, ensuring accurate information collection.
Cleaner – Healthcare Environment
Alpha Nursing Agency and Challenger Hospitality Pty Ltd
01.2016 - 01.2020
- Performed detailed cleaning of patient rooms, ensuites, and ward facilities
- Dust mopped, vacuumed, buffed, and spot-cleaned hard and carpeted floors
- Followed strict infection control and workplace health and safety procedures
- Maintained high cleanliness standards to reduce infection risk
- Ensured high standards of cleanliness in patient areas and common spaces.
- Operated cleaning equipment, including floor scrubbers and steam cleaners.
Education
Certificate III in Aged Care - Nursing
New Future Training
Melbourne, VIC04-2016
Skills
- Healthcare and ward cleaning
- Infection prevention and control
- Cleaning patient rooms, ensuites, and ward facilities
- Floor care (mopping, buffing, vacuuming, spot cleaning)
- Meal tray delivery and collection
- Water jug delivery and collection
- Patient transport within wards and facilities
- Manual handling and workplace safety
- Time management and attention to detail
- Teamwork and professional communication
Certification
- Cer iii in aged care
- Food Handling Certificate
- Cleaning Operations Training (preferred / if applicable)
- National Police Check
Timeline
Patient Services Assistant / Support Services Assistant
Alpha Nursing Agency
01.2016 - Current
Cleaner – Healthcare Environment
Alpha Nursing Agency and Challenger Hospitality Pty Ltd
01.2016 - 01.2020
Certificate III in Aged Care - Nursing
New Future Training
AVAILABILITY
- Available for casual and part-time fixed-term roles
- Flexible with hours and shift requirements
PERSONAL ATTRIBUTES
- Reliable and punctual
- Physically fit for manual duties
- Compassionate and patient-focused
- Strong work ethic
- Committed to continuous improvement