Harmony Smith
Hoppers Crossing,VIC
Summary
Accomplished Retail Sales Assistant and Merchandiser with a proven track record at Bakers Delight, enhancing customer satisfaction through expert merchandise displays and exceptional service. Skilled in cash handling and customer relations, consistently driving repeat business. Demonstrates punctuality and a goal-oriented approach, excelling in fast-paced retail environments.
Overview
3
3
years of professional experience
Work History
Retail Sales Assistant
Bakers Delight
Point Cook Sanctuary Lakes
10.2023 - Current
- Maintained clean, organized store environment for an inviting shopping experience for customers.
- Greeted customers and helped with product questions, selections, and purchases.
- Handled incoming phone calls professionally, addressing customer inquiries or directing them appropriately within the store.
- Built strong relationships with customers, resulting in repeat business and referrals.
Retail Merchandiser
Best and Less
Manor, VIC
02.2022 - 08.2023
- Organized and maintained displays to achieve clean and appealing product layouts.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Boosted customer satisfaction by creating visually appealing and strategically organized merchandise displays.
Education
11
The Grange P-12 College
Hoppers Crossing, VIC11.2023
Skills
Punctuality
Cash Handling
Cash Register Operation
Goal-Oriented
Opening and closing procedures
Merchandise Display
Customer Service
Upselling strategies
Flexible Schedule
Timeline
Retail Sales Assistant
Bakers Delight
10.2023 - Current
Retail Merchandiser
Best and Less
02.2022 - 08.2023
11
The Grange P-12 College