Harrison Osborne
Brisbane,QLD
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Reliable, enthusiastically pursuing opportunity to add immediate value to growing team. Inspired to help others and driven to apply unfailing work ethic to meet objectives. Industrious and committed with skills for multitasking and managing time well.
Overview
4
4
years of professional experience
Work History
Support Worker
Engwirda Family
01.2022 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Collaborated with other professionals to plan and coordinate care for clients.
- Facilitated peer support groups to help clients connect with others.
Retail Worker
Brisbane Lions Football Club
03.2020 - Current
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Assisted customers with prompt and polite support in-person and via telephone.
- Increased sales and customer satisfaction through personalized servicing.
AFL Coaching
Padua College
12.2022 - 04.2023
- Advised and counselled on performance and behaviour through coaching.
- Promoted proper stretching, warmups and conditioning exercises to prevent sports injuries.
- Offered constructive feedback to clients to help reach goals.
- Developed relationships with clients to provide ongoing support and encouragement.
- Trained athletes in proper use of equipment for safety and maximum results.
- Developed and delivered effective and engaging coaching sessions to improve performance.
- Created and implemented innovative strategies to engage clients in coaching journey.
Education
Queensland Certificate of Education -
Padua College
Kedron, QLD11.2023
Diploma - Business
Prestige Training Services
Milton, QLD09.2023
Skills
- Life Skills Development
- Clean Driving Record
- Emotional Support
- Effective Communication
- Leadership
- Blue Card Registered
- Distinction in High School Education
- Community Outreach
- Teamworker
Snowboarding
Advanced snowboarder with over 10 years of experience within Australia and New Zealand.
Basketball
Experienced basketball player, playing at top level for school and club
AFL
Experienced AFL player, playing at top level for school and club
Catholic Certificate of Education
Received after completing high school certificate
Additional Information
Martin Him:
Queensland State Manager of Hyundai
0409 714 601
Fiona Engwirda:
Director of Engwirda Family Trust
0411 423 681
Anthony Croker:
Brisbane Lions
0407 117 449
Timeline
AFL Coaching
Padua College
12.2022 - 04.2023
Support Worker
Engwirda Family
01.2022 - Current
Retail Worker
Brisbane Lions Football Club
03.2020 - Current
Queensland Certificate of Education -
Padua College
Diploma - Business
Prestige Training Services
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