Harry Cooper

• In order to meet the RLSSA's GSPOs, I am responsible for overseeing a team of 5-16 lifeguards at one time, ensuring the safe operation the aquatic venue.
• My role involves overseeing event management and bookings, ensuring that they are executed according to the scheduled time, utilizing a Bookings and Management System.
• Conduct water chemistry tests on eight pools, ensuring all aquatic facilities and operations comply with Occupational Health and Safety (OHS) legislation.
• Providing a reliable point of escalation for members of staff and also the public for incidents such as first aids, antisocial behaviour and evacuations.

- Very familiar and experienced with the sports timing equipment around MSAC and Lakeside

- Worked closely with the operations team setuping up and packing down a variety of different events in aquatics, stadiums and lakeside.

• Experienced with effectively supervising a spacious aquatic area, actively ensuring a safe environment both within and around the pool area.
• I have gained valuable experience in successfully supervising both recreational and competition-style pools.
• To ensure the safety of aquatic facilities, I uphold rules and policies in alignment with the GSPOs, thereby maintaining a safe environment.
• As part of my responsibilities, I promptly respond to incidents, provide necessary first aid, and diligently report any workplace hazards that may arise.
• I am responsible for educating patrons about the importance of water safety, and enforcing guidelines such as Watch Around Water and Swim Safe to ensure a secure and enjoyable experience for all.

• Supervise aquatic and sport programs catering to children, including Holiday Programs and school programs. I ensure the smooth operation and delivery of these programs, providing a safe and enjoyable experience for all participants.
• As part of my supervision duties, I oversee aquatic activities for the public, which includes the management of 1.5m and 3m Dive Boards as well as the safe usage of inflatables. I ensure adherence to safety guidelines and provide a safe environment for participants engaging in these activities.

• Improved customer satisfaction through staff training in customer service and product knowledge.
• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
• Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.

• Enhanced swimmer safety by vigilantly monitoring pool activities and enforcing rules.
• Maintained a clean and orderly pool area, ensuring a welcoming environment for patrons.
• Identified potential risks in the pool area, proactively taking action to prevent accidents or injuries.