Summary
Overview
Work History
Education
Skills
Certification
SOFTWARE
Additional Information
Languages
Hobbies
Work Availability
Timeline
Generic
HASHMEET MANVINDER SINGH GORAWARA

HASHMEET MANVINDER SINGH GORAWARA

Notting Hill,VIC

Summary

Accomplished and determined food service professional provides excellent customer experience. Possesses extensive knowledge of food safety and quality standards. Skilled at multitasking and practicing effective time management.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Food and Beverage Attendant

Le Meridien Melbourne
03.2023 - Current
  • Maintained cleanliness, and organized restaurant to comply with hygiene and health regulations.
  • Managing IRD (IN ROOM DINING) operations.
  • Developed strong relationships with regular customers, leading to increased loyalty and repeat business.
  • Delivered exceptional guest experiences through attentive service and quick response to issues.
  • Handled cash transactions accurately, ensuring accountability and proper financial reporting at the end of each shift.
  • Contributed to team success by cross-training in multiple roles, fostering a collaborative work environment.
  • Trained new staff members on company policies and procedures.
  • Operated dishwashers and other kitchen equipment according to safety guidelines.

Assistant Restaurant Manager

KA HOSPITALITY, YAUATCHA (AUTHENTIC CANTONESE)
12.2021 - 10.2022
  • Managed staff schedules, ensuring adequate coverage during peak times and reduced labor costs.
  • Monitored daily cash transactions, ensuring accuracy in all financial reporting processes.
  • Enhanced customer satisfaction by addressing and resolving complaints promptly and professionally.
  • Kept restaurant compliant with all federal, state, and local hygiene and food safety regulations.
  • Conducted regular meetings with staff to discuss performance and address any issues.
  • Looking after the delivery platform along with the opening & closing of the restaurent.

Food and Beverage Executive

JW Marriott Mumbai Juhu
06.2021 - 11.2021
  • Oversaw daily operations of multiple outlets simultaneously, ensuring smooth coordination between all teams involved in service delivery.
  • Promoted a positive work culture by fostering teamwork, open communication, and professional development opportunities for staff members.
  • Championed sustainability practices within the foodservice operation by sourcing locally produced ingredients when possible.
  • Maintaining privacy & security of guests & co-workers.
  • Increased staff performance with thorough training programs focused on service, safety, and product knowledge.
  • Identified team weak points and implemented corrective actions to resolve concerns.

Food and Beverage Team Leader

Oberoi Flight Services ( LOYALTY LOUNGE)
11.2019 - 05.2021
  • Reduced food waste by closely monitoring product freshness and implementing proper rotation practices.
  • Assisted in hiring decisions, onboarding processes, and ongoing staff development initiatives for a well-rounded team dynamic.
  • Improved customer satisfaction by implementing efficient food and beverage service strategies.
  • Created eye-catching visual displays for merchandising purposes, boosting impulse sales of featured products.
  • Resolved customer complaints involving food or beverage quality and service.

Front Desk Agent

JW MARRIOTT MUMBAI JUHU
09.2018 - 11.2019
  • Collected room deposits, fees, and payments.
  • Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
  • Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
  • Took reservations over phone, in person, and via computer for guests and provided confirmation information.
  • Handled incoming calls professionally, directing inquiries to appropriate personnel as needed.
  • Used internal software to process reservations, check-ins and check-outs. (MICROS)

Education

MBA - Business Administration

Holmes Secondary College
Melbourne, VIC
03.2026

BACHELORS OF HOSPITALITY STUDIES - Hospitality

RIZVI COLLEGE, MUMBAI UNIVERSITY
INDIA MUMBAI
08.2018

HIGHER SECONDARY CERTIFICATE, (H.S.C) - COMMERCE

NATIONAL COLLEGE OF COMMERCE
INDIA MUMBAI
05.2015

SECONDARY SCHOOL CERTIFICATE (S.S.C) - MUMBAI DIVISIONAL BOARD

GURU HARKISHAN HIGH SCHOOL
INDIA MUJMBAI
05.2013

Skills

  • Adaptability under pressure
  • Reliability and punctuality
  • Kitchen Support
  • Guest Services
  • Food safety knowledge
  • Order Accuracy
  • Cross-Training Capabilities
  • Allergy awareness
  • Food presentation
  • Buffet maintenance
  • Staff Leadership
  • Staff Supervision

Certification

Industrial Exposure training at Taj Vivanta (President)

in (Food Production, Housekeeping, Food & Beverage, Front office.)


Be Open Award (Month : August) JW Marriott Mumbai Juhu.


The Spirit to Serve Award (Month : May) Le Meridien Melbourne.



SOFTWARE

Complete knowledge of (MICROS).


Complete knowledge of Opera PMS- Property Management System)


MS-OFFICE (Microsoft Word, Excel & Power-point).


Additional Information

Having a valid RSA ( Responsible Service of Alcohol)


Visa Details : (Bridging Visa Full Working Rights)

Languages

Hindi
Native or Bilingual
English
Native or Bilingual
Marathi
Professional Working
Punjabi
Full Professional

Hobbies

- Swimming / Listening Music / Travelling.

- Collecting old Antiques / coins & currencies

- Exploring New Restaurants

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Food and Beverage Attendant

Le Meridien Melbourne
03.2023 - Current

Assistant Restaurant Manager

KA HOSPITALITY, YAUATCHA (AUTHENTIC CANTONESE)
12.2021 - 10.2022

Food and Beverage Executive

JW Marriott Mumbai Juhu
06.2021 - 11.2021

Food and Beverage Team Leader

Oberoi Flight Services ( LOYALTY LOUNGE)
11.2019 - 05.2021

Front Desk Agent

JW MARRIOTT MUMBAI JUHU
09.2018 - 11.2019

MBA - Business Administration

Holmes Secondary College

BACHELORS OF HOSPITALITY STUDIES - Hospitality

RIZVI COLLEGE, MUMBAI UNIVERSITY

HIGHER SECONDARY CERTIFICATE, (H.S.C) - COMMERCE

NATIONAL COLLEGE OF COMMERCE

SECONDARY SCHOOL CERTIFICATE (S.S.C) - MUMBAI DIVISIONAL BOARD

GURU HARKISHAN HIGH SCHOOL
HASHMEET MANVINDER SINGH GORAWARA