Hayley Langan
Melbourne,Australia
Overview
7
7
years of professional experience
Work History
Postal Service Officer
Australia Post
09.2024 - Current
- Serving customers.
- Sending parcels and letters domestically and overseas.
- Providing advice on the best way to send certain items.
- Lodging passport applications and taking passport photos.
- Renewing driver's licenses and submitting photos for other licenses.
- Accepting payment for bills.
- Banking (withdrawals and deposits).
- Sorting mail for dispatch to sorting centers.
- Selling merchandise.
Personal Care Assistant
BlueCross Ivanhoe
01.2020 - 07.2024
- Company Overview: Residential Aged Care
- Providing activities of daily living to residents: assistance with personal hygiene, dressing, eating and mobility
- Trained in the use of mobility aids
- Provides support to residents with and without dementia- particularly during COVID-19 pandemic
- Residential Aged Care
Home Care Assistant
JFU Care
03.2022 - 11.2023
- Went to clients houses to assist with ADL’s and light housework
- Formed connections with clients/ liaised with family
- Drove clients to appointments
Cashier
2B Luck
08.2018 - 12.2019
- Company Overview: Chinese Takeaway
- Serving customers in person and over the phone
- Kitchen hand
- Delivery driver- delivering orders to customers
- Chinese Takeaway
Cashier
KFC
08.2017 - 03.2019
- Providing services to customers by taking orders and preparing orders
- Working in a team
- Ability to work under pressure
- Handling money
Education
Cert III - Individual support in Aged Care
RMIT
12-2019
VCE -
Eltham High School
07-2017
Skills
- Customer service
- Driven
- Keen learner
- Commitment to personal and professional growth
- Displays patience in conflicting situations
- Resilience within a challenging environment
- Able to work effectively in a team environment
- High level of interpersonal skills
- Physically fit
References
Available on request
Personal Information
- Citizenship: Australia
- Date of Birth: 27/03/2000
- Driving License: Holds full Australian Drivers License
Timeline
Postal Service Officer
Australia Post
09.2024 - Current
Home Care Assistant
JFU Care
03.2022 - 11.2023
Personal Care Assistant
BlueCross Ivanhoe
01.2020 - 07.2024
Cashier
2B Luck
08.2018 - 12.2019
Cashier
KFC
08.2017 - 03.2019
Cert III - Individual support in Aged Care
RMIT
VCE -
Eltham High School