Hayley Lindsay
Scenic Rim,QLD
Summary
Detail-oriented Employment Support Consultant skilled in documentation accuracy and team collaboration. Experience in liaising with community organizations to promote sustainable employment solutions. Committed to delivering high-quality support and fostering meaningful client relationships.
Overview
3
3
years of professional experience
Work History
Lifestyle Assistant
Rural Lifestyle Options Australia
Scenic Rim Area, QLD
08.2025 - Current
- Facilitated daily living tasks and personal care, enhancing client comfort and independence.
- Communicated effectively with clients to identify and respond to their needs and preferences.
- Collaborated with multidisciplinary teams to improve service delivery for clients.
- Maintained clean and safe environments, promoting well-being for clients and staff.
- Accurately documented client interactions and care progress.
Employment Support Consultant
Maxima
Logan Central, QLD
07.2023 - 08.2025
- Liaised with Centrelink, healthcare providers and community organizations to identify and address support needs for achieving sustainable employment
- Support Customers in the workplace to ensure a smooth transition into employment
- Maintained and strengthened relationships with employers, enhancing collaboration and support for job placements
- Collaborated with departments to deliver comprehensive solutions for customer challenges.
- Participated in weekly meetings with management team to discuss upcoming placements and claims.
- Undertake associated administration and record keeping in JobReady Live, job seeker files and the Department’s IT database to ensure that files meet relevant guidelines and accreditation requirements
- Promote Maxima services to leverage relationships for repeat business
Education
Diploma of Community Services -
TAFE Queensland
Springfield, QLD08-2027
Cert IV in Disability -
Set2learn
Sydney, NSW11-2019
Cert III in Health Services Assistance -
TAFE Queensland
QLD11-2018
Skills
- Client support
- Client engagement
- Client advocacy
- Team collaboration
- Documentation accuracy
- Workplace support
- Goal setting
- Strong work ethic
- Building rapport
- Emotional intelligence
Accomplishments
- Make Others Great Award - Rural lifestyle Options Australia July 2026 - We all know what it is like to work with people who build you up and always find ways to help, and make you feel appreciated. This award is our way of recognizing you as one of these incredible individuals and an ongoing reminder
that your efforts are valued by RLOA and your peers.
Timeline
Lifestyle Assistant
Rural Lifestyle Options Australia
08.2025 - Current
Employment Support Consultant
Maxima
07.2023 - 08.2025
Diploma of Community Services -
TAFE Queensland
Cert IV in Disability -
Set2learn
Cert III in Health Services Assistance -
TAFE Queensland