Helen Blake
Buddina,QLD
Summary
Professionally, I have worked hard to achieve personal ambitions and success. I have a lot to offer to an employer. My current experience demonstrates my knowledge and ability to perform as an individual and a valuable team member. My passion includes roles within caring and management, I can comfortably adapt to different business models. With life experiences I am capable of incorporating a personal centered approach to ensure the customers experience is positive, engaged, and their expectations are delivered. I am compassionate and extremely willing to learn as in the last 3 uear's I have returned to study and absolutely loved it. Personally, I would describe myself as an enthusiastic, motivated well balanced, fit and healthy. I have great stamina and I am not afraid of hard work. I am an extremely capable person. I am interested in joining a leading employer, working in a team that encourages development and promotes exciting challenges within a supportive environment.
Overview
10
10
years of professional experience
Work History
Lifestyle Support Worker
Synapse Australia
Brisbane, QLD
08.2020 - Current
- Response for providing day-to-day support to clients in line with their support needs, including but not limited to; behavioral support, personal care, activities of daily living, skill development, vocational, leisure, budgeting, transport, training, etc
- Promote positive daily routines and structure which are meaning and purposeful to the individual.
- Ensure that support provided to clients is consistent with Synapse’s model of practice. The model of practice is based on a framework of Positive Behavior Support.
- Actively promote the principles of community participation/integration, dignity of risk, duty of care, least restrictive alternative.
- Assist clients to identify their goals and support required to achieve them.
- Assist clients to develop a greater awareness of their strengths, needs and support strategies.
- Work with clients to develop a greater awareness of their strengths, needs and support strategies
- Work with clients, family members and their stakeholders in a collaborative and supportive manner
- Maintain appropriate clients records utilising Synapse’s documentation and reporting procedures.
- Assist in office duties as required eg. filing, updating/filing client rosters and developing behavioral and support resources
- Attend and participate in team meetings/briefings, staff training and provide feedback and reports as required
- To be aware of safe working conditions and implement safe working practices in all work areas and report potential hazards, incidents and concerns in a professional and timely manner
- To undertake higher duties as negotiated.
Care worker
Home Instead Maroochydore
Sunshine Coast, QLD
11.2019 - 07.2020
Animal Attendant
The Pet Care Centre
11.2017 - 11.2019
Sales Associate
The Retirement Village
05.2016 - 10.2017
Sales Agent
Ray White Real Estate
05.2014 - 04.2016
Education
Certificate III Aged Care & Disability Services
Skills
- Articulate and well-presented professional
- Responsible, trustworthy and punctual
- Self motivated and able to work remotely successfully
- Experience to deliver excellence in customer service and satisfaction
- High level communication skills - in person, written, and on the phone
- Manage pressure well to perform within deadlines
- Organised and structured approach to ensure a work/home balance
References Available
Available on Request
Previous Interests
- 2003 - 2009 Restaurant Owner - PIER NINE RESTAURANT
- 1998 - 2003 Engineering Account Manager - DRAKE INDUSTRIAL
- 1994 - 1998 Sales Consultant- RENTOKIL HEALTHCARE
- 1990 -1994 Account Manager - QUEST NEWSPAPERS
- 1981 -1990 Aircraft Engineer - McALPINE AVIATION, BRITANNIA, HAWKER PACIFIC
Timeline
Lifestyle Support Worker
Synapse Australia
08.2020 - Current
Care worker
Home Instead Maroochydore
11.2019 - 07.2020
Animal Attendant
The Pet Care Centre
11.2017 - 11.2019
Sales Associate
The Retirement Village
05.2016 - 10.2017
Sales Agent
Ray White Real Estate
05.2014 - 04.2016
Certificate III Aged Care & Disability Services