Summary
Overview
Work History
Education
Skills
Personal Information
Certification
Timeline
Generic

Helena Moss

Chelsea,Victoria

Summary

Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Checkout Operator

IGA Plus Liquor
Chelsea, Victoria
08.2024 - Current
  • Supported inventory management through assistance in unloading and stocking tasks.
  • Conducted age verification for customers purchasing alcohol and tobacco products.
  • Communicated effectively with team members to ensure smooth operation of checkout lanes.
  • Maintained cleanliness of checkout area and ensured it was well stocked at all times.
  • Performed opening and closing procedures for store registers as required.
  • Acquired knowledge in multiple roles within the company to effectively maintain store productivity.
  • Demonstrated a friendly and courteous approach when interacting with customers.

FOH/Kitchen Supervisor

ItsaBurger - Karingal Hub
Frankston, Victoria
11.2021 - 01.2024
  • Facilitated order processing, proficiently handled monetary transactions, and ensured accurate till reconciliation.
  • Executed inventory management tasks, including restocking, to uphold optimal supply levels.
  • Demonstrated stringent adherence to food safety protocols in food handling and preparation processes.
  • Provided exemplary customer service, addressing inquiries and resolving issues promptly and effectively.
  • Maintained cleanliness and sanitation standards in accordance with regulatory requirements.
  • Managed solo operations in a high-volume environment, exhibiting self-reliance and efficiency.
  • Displayed confidence and professionalism in telephone communications, assisting customers with inquiries and concerns.
  • Supervised and mentored minors within the team, fostering a supportive and compliant work environment.

Education

Finished year 11 -

St. Peters College, Cranbourne Campus
12.2022

Skills

  • Order taking
  • Cash handling
  • Organisational skills
  • Food safety
  • Hygiene standards
  • Customer service abilities
  • Problem-solving
  • Money Handling
  • ID Verification
  • Strong Work Ethic
  • Quick Learner
  • Communication skills

Personal Information

Date of Birth: 03/13/2005

Certification

  • Responsible Service Of Alcohol

Timeline

Checkout Operator

IGA Plus Liquor
08.2024 - Current

FOH/Kitchen Supervisor

ItsaBurger - Karingal Hub
11.2021 - 01.2024

Finished year 11 -

St. Peters College, Cranbourne Campus

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Helena Moss