Helena Moss
Chelsea,Victoria
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Checkout Operator
IGA Plus Liquor
Chelsea, Victoria
08.2024 - Current
- Supported inventory management through assistance in unloading and stocking tasks.
- Conducted age verification for customers purchasing alcohol and tobacco products.
- Communicated effectively with team members to ensure smooth operation of checkout lanes.
- Maintained cleanliness of checkout area and ensured it was well stocked at all times.
- Performed opening and closing procedures for store registers as required.
- Acquired knowledge in multiple roles within the company to effectively maintain store productivity.
- Demonstrated a friendly and courteous approach when interacting with customers.
FOH/Kitchen Supervisor
ItsaBurger - Karingal Hub
Frankston, Victoria
11.2021 - 01.2024
- Facilitated order processing, proficiently handled monetary transactions, and ensured accurate till reconciliation.
- Executed inventory management tasks, including restocking, to uphold optimal supply levels.
- Demonstrated stringent adherence to food safety protocols in food handling and preparation processes.
- Provided exemplary customer service, addressing inquiries and resolving issues promptly and effectively.
- Maintained cleanliness and sanitation standards in accordance with regulatory requirements.
- Managed solo operations in a high-volume environment, exhibiting self-reliance and efficiency.
- Displayed confidence and professionalism in telephone communications, assisting customers with inquiries and concerns.
- Supervised and mentored minors within the team, fostering a supportive and compliant work environment.
Education
Finished year 11 -
St. Peters College, Cranbourne Campus
12.2022
Skills
- Order taking
- Cash handling
- Organisational skills
- Food safety
- Hygiene standards
- Customer service abilities
- Problem-solving
- Money Handling
- ID Verification
- Strong Work Ethic
- Quick Learner
- Communication skills
Personal Information
Date of Birth: 03/13/2005
Certification
- Responsible Service Of Alcohol
Timeline
Checkout Operator
IGA Plus Liquor
08.2024 - Current
FOH/Kitchen Supervisor
ItsaBurger - Karingal Hub
11.2021 - 01.2024
Finished year 11 -
St. Peters College, Cranbourne Campus
- Responsible Service Of Alcohol
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