Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Hoki Beckham-Sionetali

Hampton Park

Summary

Offering exceptional interpersonal abilities and commitment to creating welcoming environments, ready to thrive in customer-focused roles, I bring quick learning ability and aptitude for understanding customer needs, along with strong communication and multitasking skills. Ready to use and develop customer service and problem-solving abilities in any and every role.

Overview

1
1
year of professional experience

Work History

Front of House Staff Member

Hungry Jack's Fountain Gate
12.2022 - 09.2023
  • Established welcoming atmosphere by greeting each guest warmly.
  • Contributed to positive guest experiences by assisting with recommendations and knowledgeably answering questions about food preparation and ingredients.
  • Played an integral role in resolving customer complaints quickly while maintaining professionalism under pressure situations.
  • Helped other staff in front-of-house procedures, customer relations, and cleaning.
  • Upheld company standards for quality, safety, and cleanliness throughout daily tasks, contributing to a consistent dining experience for all guests.
  • Collaborated with back-of-house staff to ensure seamless coordination between kitchen operations and guest service.
  • Utilized POS system to receive and process food and beverage orders.
  • Cleaned and organized kitchen, dining and service areas.
  • Greeted customers and answered inquiries regarding items and costs.

Education

Diploma of Nursing - Nursing

Chisolm Insitute
Dandenong
02-2027

High School Diploma -

Narre Warren South P-12 College
Narre Warren, Vic
12-2023

Skills

  • Order taking
  • Greeting guests
  • Cleanliness
  • Memory retention
  • Professional appearance
  • Handling complaints
  • Building rapport
  • Money handling
  • Payment processing
  • Point of sale systems
  • Attention to detail
  • Teamwork and collaboration
  • Conflict resolution
  • Multitasking
  • Interpersonal skills

Interests

  • I enjoy helping others and giving back to the community
  • I like working with my hands and fixing things
  • I enjoy Historical Exploration and learning about history, as well as other things, of course

Timeline

Front of House Staff Member

Hungry Jack's Fountain Gate
12.2022 - 09.2023

Diploma of Nursing - Nursing

Chisolm Insitute

High School Diploma -

Narre Warren South P-12 College

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Hoki Beckham-Sionetali