Holly Di Iorio
Melbourne,VIC
Summary
I am a highly-motivated employee with desire to take on new challenges. I have a strong worth ethic, im able to work effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. im skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
4
4
years of professional experience
Work History
Online Manager
Coles
Somerville And Frankston, Victoria
02.2022 - Current
- Managed the Home Delivery and Click and Collect orders.
- Managed a large team of online shoppers and delivery drivers
- Organized Truck services to keep the drivers safe
- Created rosters to the shape and hours that my department allowed for.
- Aimed for amazing results and 100% fulfillment for customers orders.
Front of House Wait Staff Member
Harlem Specialty Coffee
Somerville, Victoria
05.2020 - 02.2022
- Stocked service areas with necessary supplies such as straws, napkins, condiments.
- Processed payments using a POS system; provided change as needed.
- Followed proper sanitation procedures while handling food or beverage items.
- Took orders accurately and communicated with kitchen staff regarding order details.
- Bussed tables, cleared dishes, refilled beverages, and reset tables for subsequent diners.
Customer Service Cashier
KFC
Hastings, Victoria
01.2020 - 05.2020
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
- Resolved customer complaints in a professional manner.
- Greeted customers and provided friendly customer service.
- Ensured that all areas of the retail floor were properly stocked throughout each shift.
Education
Somerville Secondary College
Somerville Victoria10-2022
Flinders Christian Community Collage
Tyabb, VIC11-2020
Skills
- Rostering
- Management Skills
- Organization
- Customer Service Skills
- Decision making
- Time management
- Problem solving
- Active listening
Timeline
Online Manager
Coles
02.2022 - Current
Front of House Wait Staff Member
Harlem Specialty Coffee
05.2020 - 02.2022
Customer Service Cashier
KFC
01.2020 - 05.2020
Somerville Secondary College
Flinders Christian Community Collage
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