Holly Evans
Whyalla,SA
Summary
Ambitious Assistant Restaurant Manager with proven track record of creating successful food service operations, managing staff and increasing profits. Well-versed in hospitality standards and driven leader with strong problem-solving and customer service skills.
Overview
2
2
years of professional experience
Work History
Assistant Restaurant Manager
McDonald's
12.2022 - Current
- Kept restaurant compliant with all federal, state, and local hygiene and food safety regulations.
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
- Supported recruitment efforts by interviewing potential candidates contributing to a skilled and motivated team.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Assisted restaurant manager in financial duties such as budgeting, forecasting, expense tracking, and payroll administration.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Conducted regular meetings with staff to discuss performance and address any issues.
- Monitored restaurant operations and adjusted schedules to meet peak customer demand.
- Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
Department Manager
Mcdonald's
06.2022 - Current
- Communicated with managers of other departments to maintain transparency.
- Defined clear targets and objectives and communicated to other team members.
- Established team priorities, maintained schedules and monitored performance.
- Implemented cross-training initiatives for employees, increasing overall departmental knowledge and versatility.
- Established clear performance expectations for staff members which led to increased accountability.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Education
Diploma - Counselling
Australian Institute of Professional Counsellors
Adelaide, SA 01.2025
Virtual Course - People Performance
Hamburger University
Sydney, NSW 10.2023
Virtual Course - Developing The Leader in Me (DLM)
Hamburger University
Sydney, NSW 07.2023
Virtual Course - Advancing Your Leadership
Hamburger Univeristy
Sydney, NSW 07.2022
High School Diploma -
Samaritan College
Whyalla11.2021
Skills
- Labor and Overhead Cost Estimation
- Shift Management
- Coaching and Mentoring
- Recruitment and hiring
- Reliable and Responsible
- Operations Management
- Food Safety Compliance
- Employee Scheduling
- Payroll Administration
- Staff Training and Development
- Performance Evaluations
- Conflict Resolution
Additional Information
Tony Baj - Licensee (business owner)
- Mobile: 0411 040 986
- Email: Tony.Baj@au.licensee.mcd.com
Katlin Dale - Licensee Admin
- Mobile: 0457 345 760
- Email: katlin.dale@hotmail.com
Jack Taylor - Restaurant Manager
- Mobile: 0407 208 535
- Email: jmt.mcd@gmail.com
Timeline
Assistant Restaurant Manager
McDonald's
12.2022 - Current
Department Manager
Mcdonald's
06.2022 - Current
Diploma - Counselling
Australian Institute of Professional Counsellors
Virtual Course - People Performance
Hamburger University
Virtual Course - Developing The Leader in Me (DLM)
Hamburger University
Virtual Course - Advancing Your Leadership
Hamburger Univeristy
High School Diploma -
Samaritan College
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