Hugo Pike
Sydney,NSW
Summary
Knowledgeable and dedicated customer service professional with experience in fast food industry. Solid team player with outgoing, positive demeanour and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in collaboration and interaction with colleagues and customers. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
3
3
years of professional experience
Work History
Customer Service Team Member
Kentucky Fried Chicken
09.2020 - Current
- Delivered prompt service to prioritize customer needs.
- Trained new personnel regarding company operations, policies and services.
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
- Built relationships with customers to encourage repeat business.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Stocked, tagged and displayed merchandise as required.
Education
High School Diploma -
Knox Grammar School
Wahroonga, NSW09.2023
Skills
- POS System Operation
- Customer Service
- Cash Handling
- Complaint Resolution
- Team collaboration
Community work
- Rugby refereeing for younger age groups demonstrating initiative and care
- Volunteering as a surf life saver at Whale Beach (first aid qualified)
- School House captain showing collaboration and engagement
Timeline
Customer Service Team Member
Kentucky Fried Chicken
09.2020 - Current
High School Diploma -
Knox Grammar School
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