Louise Hunter Lehauli
Brisbane,QLD
Summary
Experienced in handling high-volume customer needs, quickly assessing each customer and offering on-trend recommendations. Skilled at cutting hair and recommending optimal products to drive revenue. Diligent about keeping records accurate and schedules organized. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
8
8
years of professional experience
Work History
Delivery Coordinator
BYD Automotive
01.2023 - 05.2024
- Maintained detailed records of all shipments, utilizing advanced database software systems for accurate reporting purposes.
- Inspected merchandise for damage and accuracy against order documents.
- Regularly communicated with customers regarding shipment updates and anticipated arrival times, fostering positive relationships built on trust and transparency.
- Consulted with customers about delivery and order preparation requests.
- Streamlined communication between drivers and warehouse staff, ensuring timely deliveries.
Hair Colourist
Bro Town Barbers
07.2021 - 03.2023
- Assisted clients with selecting hair color shades, discussing features, skin tone and natural colouring to achieve flattering results.
- Documented color formula, service notes and product information into client records.
- Completed workstation set up, disposing of leftover products and cleaning styling appliances and brushes with disinfectant.
- Communicated with clients to interpret desired color and look, demonstrating effective mixing and measuring techniques for accurate application.
- Kept work stations clean and sanitized scissors, combs and other styling tools.
- Responded to customer inquiries by phone, email and in person.
- Scheduled client appointments.
PT Trainer & Strength Coach
Muscle Hut Gym
02.2016 - 12.2022
- Demonstrated safe and proper exercise techniques to clients.
- Communicated with clients to determine goals and performed client assessments.
- Created personal training experiences for clients.
- Led, instructed and motivated individuals during cardiovascular exercise, strength training and stretching activities.
- Grew customer base through word-of-mouth referrals based on customer satisfaction and results.
- Arranged motivational exercise programs to promote healthy lifestyle choices.
- Maintained files detailing personal fitness regimens, records and contracts in newly-implemented system to keep client information current.
- Suggested exercise modifications to individual clients to avoid strain and injury.
- Measured client overall fitness by completing comprehensive evaluations and physician clearances.
- Built and established lasting relationships using encouragement and personal support.
- Listened to class members and customers and adapted class content and instructions to meet needs and enhance fitness and engagement.
Education
Bachelor of Arts - Social Service & Physical Edu
Waikato University
11.2002
Skills
- Adaptable to Changing Client Needs
- Tool, Equipment and Surface Sanitizing
- Decision Making
- Physical Stamina
- Styling Suggestions
- Cash Register Operation
- Customer Consultation
- Relationship Building
- Problem Anticipation and Resolution
- Supply Ordering and Maintenance
- Clear Communication
- Desktop and Laptop Computers
- Staff Supervision
- Data Entry
- Employee Training
- Microsoft Office
- Word Processing
- Time Management
- Complaint Handling
- Schedule Coordination
- Shipping procedures
- Delivery monitoring
- Professional Appearance
- Safety awareness
- Decision-Making
- Staff Training
- Performance monitoring
- Coaching and Mentoring
- Safety Procedures
- Interpersonal Communication
- Documentation And Reporting
- Quality Assurance
Reference
Dylan Tuena
BYD Delivery Coordinating Manager
0409005954
Timeline
Delivery Coordinator
BYD Automotive
01.2023 - 05.2024
Hair Colourist
Bro Town Barbers
07.2021 - 03.2023
PT Trainer & Strength Coach
Muscle Hut Gym
02.2016 - 12.2022
Bachelor of Arts - Social Service & Physical Edu
Waikato University
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