HUYNH DUC HUY
Castlecrag,NSW
Summary
I'm from Viet Nam and I would like to try a new challenge, learn something new. I used to work at Park Royal Saigon Hotel for 2 years in Viet Nam and Barista for almost 2 years in Sydney so I know how to bring the best service to the guest, make them feel better and satisfied.
Professional, skilled in crafting high-quality beverages and providing exceptional customer service. Strong focus on teamwork, ensuring smooth operations and meeting customer needs efficiently. Adaptable and reliable, ready to excel in fast-paced environments. Expertise in coffee preparation, machine maintenance, and inventory management, with friendly and approachable demeanor.
Overview
9
9
years of professional experience
Work History
Barista
Belrose, NSW
01.2025 - Current
- Trained new baristas on beverage preparation and customer service protocols.
- Maintained cleanliness and organization of workstations to ensure efficient operations.
- Prepared specialty coffee drinks with precision, adhering to recipes and quality standards.
- Managed inventory levels, restocking supplies as needed to meet customer demand.
- Collaborated with team members to streamline workflow during peak hours, enhancing service speed.
- Provided exceptional customer service, resolving inquiries and ensuring satisfaction.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
Barista (Full - time)
THE SHED CAFE - BELROSE
08.2023 - 09.2024
- Can solo 6kg per day
- Good at latter art
- Can work at pace-environment
Barista (Full - time)
VIVA STAR COFFEE
07.2021 - 06.2022
- Assist customers with their individual requirements with a professional and friendly.
- Explain the menu, offer suggestions and encourage customers to try new beverages.
- Ensure the correct syrups and shots used.
- Regulate correct temperatures and pressures levels in order to steam milk correctly.
Waiter and Cashier (Full - time)
PARK ROYAL SAIGON HOTEL
03.2017 - 05.2019
- All aspects of providing an excellent customer service
- Shop cleaning and maintenance to ensure a professional and safe environment to customers and staff
- End of shift stock audits to control adequate stock supplies
- Ensured accurate daily balancing of takings to record sales
- Efficiently handled any customer issues arising
- Applied creative sales skills to upsell and recommend menus items
Education
Hospitality Management
VAN HIEN UNIVERSITY
07.2019
Skills
- Demonstrates outstanding customer service with an efficient, friendly and professional approach
- Takes the initiative, accepts challenges and adapts to new or added responsibilities with ease
- Applies excellent organisational and time management skills to complete tasks within required timeframes
- Communicates well with a wide range of people including people from diverse cultural backgrounds
- Time management
- Cleanliness
- Team leadership
- Latte art
ENGLISH
LISTENING
READING
SPEAKING
WRITING
Timeline
Barista
01.2025 - Current
Barista (Full - time)
THE SHED CAFE - BELROSE
08.2023 - 09.2024
Barista (Full - time)
VIVA STAR COFFEE
07.2021 - 06.2022
Waiter and Cashier (Full - time)
PARK ROYAL SAIGON HOTEL
03.2017 - 05.2019
Hospitality Management
VAN HIEN UNIVERSITY
WORK RIGHT
WORKING HOLIDAY VISA 462