Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

THI HONG VU

LARRAKEYAH,NT

Summary

Dynamic Food and Beverage Attendant with a proven track record at Muffin Break Gateway & Coolalinga, excelling in outstanding customer service and efficient order preparation. Adept at upselling menu items and maintaining a clean environment, I thrive in fast-paced settings while fostering strong team collaboration and communication.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Food and Beverage Attendant

Muffin Break Gateway & Coolalinga
Palmerston, Coolalinga, NT
11.2024 - Current
  • Assist customers with their individual requirements, with a professional and friendly attitude.
  • Explain the menu, offer suggestions, and encourage customers to try new beverages.
  • Ensure the correct syrups and shots are used.
  • Regulate correct temperature and pressure levels in order to steam milk correctly, and adjust when required.
  • Restocking of items such as cups, etc.
  • Dialing the coffee grinder and volumetric coffeemaker.
  • General cleaning and store maintenance duties.

Food and Beverage Attendant

ALBERTO'S
Darwin, NT
01.2025 - Current
  • Greeting customers with a positive attitude towards them at all times.
  • Prepare excellent coffee and cold drink orders.
  • Take orders and accept payments.
  • Run food and drinks, ensure knowledge of food products, offers, and promotions.
  • Maintain clean work and dining areas.
  • Perform general café cleaning duties (daily and weekly schedule).

Agricultural Worker

Self - employment
Middle Point, NT
05.2023 - 10.2024
  • Planted seeds in designated areas according to crop rotation plans.
  • Inspected crops for signs of disease and pests, reporting findings to supervisor.
  • Weeded fields by hand or with specialized tools such as hoes or cultivators.
  • Transported produce from field to storage area using wheelbarrows or other suitable vehicles.
  • Harvested crops at the appropriate time, ensuring quality control standards were met.
  • Performed general maintenance tasks around the farm including mowing grass and repairing fences.
  • Washed, packed products, and sold products for the wholesale market.

Food and Beverage Attendant

ALBERTO'S
Darwin, NT
01.2023 - 04.2023
  • Greeting customers with a positive attitude towards them at all times.
  • Prepare excellent coffee and cold drink orders.
  • Take orders and accept payments.
  • Run food and drinks, ensure knowledge of food products, offers, and promotions.
  • Maintain clean work and dining areas.
  • Perform general café cleaning duties (daily and weekly schedule).

Food and Beverage Attendant

Today Tea & Coffee
Di An, Binh Duong
08.2018 - 12.2020
  • All aspects of providing excellent customer service.
  • Prepared and served drinks and food items according to company standards.
  • Shop cleaning and maintenance ensure a professional and safe environment for customers and staff.
  • End-of-shift stock audits to control adequate stock supplies.
  • Ensured accurate daily balancing of takings to record sales.
  • Efficiently handled any customer issues arising.
  • Applied creative sales skills to upsell and recommend menu items.

Education

Bachelor in Finance And Banking - Finance And Banking

University of Economics Ho Chi Minh City (UEH)
Ho Chi Minh City, Vietnam
02-2024

Skills

  • Demonstrates outstanding customer service with an efficient, friendly, and professional approach
  • Coffee and drink preparation
  • Beverage preparation
  • Takes the initiative, accepts challenges, and adapts to new or added responsibilities with ease
  • Applies excellent organizational and time management skills to complete tasks within required timeframes
  • Contribute effectively toward team goals, while establishing good rapport and communication with colleagues

Certification

Dec 2022 _The basic barista certificate for Rancilio products from Epicure Vina in Vietnam: Italian coffee menu, espresso, and latte art

Languages

English
Professional
Vietnamese
Native/ Bilingual

References

References available upon request.

Timeline

Food and Beverage Attendant

ALBERTO'S
01.2025 - Current

Food and Beverage Attendant

Muffin Break Gateway & Coolalinga
11.2024 - Current

Agricultural Worker

Self - employment
05.2023 - 10.2024

Food and Beverage Attendant

ALBERTO'S
01.2023 - 04.2023

Food and Beverage Attendant

Today Tea & Coffee
08.2018 - 12.2020

Bachelor in Finance And Banking - Finance And Banking

University of Economics Ho Chi Minh City (UEH)

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