Liam Mai
Bundoora,Australia
Overview
1
1
year of professional experience
1
1
Certification
Work History
Waiter
Waiter Nhien Coffee
BacNinh City, VietNam
06.2022 - 01.2023
- All aspects of providing an excellent customer service
- Shop cleaning and maintenance to ensure a professional and safe environment to customers and staff
- End of shift stock audits to control adequate stock supplies
- Ensured accurate daily balancing of takings to record sales
- Efficiently handled any customer issues arising
- Applied creative sales skills to upsell and recommend menus items
- Completed one-week training course for new employees
- Part-time
Education
Bachelor of Science - Computer Science
Vietnam National University, Hanoi (VNU)
Vietnam12-2023
Skills
- Demonstrates outstanding customer service with an efficient, friendly and professional approach
- Takes the initiative, accepts challenges and adapts to new or added responsibilities with ease
- Applies excellent organisational and time management skills to complete tasks within required timeframes
- Communicates well with a wide range of people including people from diverse cultural backgrounds
- Contribute effectively towards team goals, whilst establishing good rapport and communication with colleagues
Certification
- Nov, 2025 - Basic Barista Training & Latte Art Program
- Successfully completed Basic Barista Training & Latte Art Program conducted by The Lovely Cup O' Coffee
Availability
- Wednesday through to Sunday: All day
Timeline
Waiter
Waiter Nhien Coffee
06.2022 - 01.2023
Bachelor of Science - Computer Science
Vietnam National University, Hanoi (VNU)