Icaro Pronsate
Blackmans Bay
Summary
Over 5 years of experience overseeing operations of diverse food services establishments. Skilled in providing leadership, support, guidance, motivation and training to succeed. I'm going through new experiences in life and it makes me want to look forward and give myself the chance to develop new skills and help people.
Overview
5
5
years of professional experience
Work History
Store Manager in Training
Liv-Eat Fresh Eating
08.2023 - 12.2023
- Managed and motivated employees to be productive and engaged in work.
- Maximized performance by monitoring daily activities and mentoring team members.
- Monitored and analyzed business performance (KPI`s) to identify areas of improvement and make necessary adjustments.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Restaurant Super
Madame Clarke’s Cafe
07.2022 - 06.2023
- Monitored staff performance, enforcing adherence to policies, procedures, regulations, health codes, license requirements and top service standards.
- Coordinated with kitchen employees and front of house personnel to consistently drive smooth operations.
- Directed both FOH and BOH employees through daily tasks and monitored performance throughout day.
Head Chef
Madame Clarke's Cafe
04.2022 - 06.2022
- Trained kitchen staff to perform various preparation tasks under pressure.
- Mentored kitchen staff to prepare each for demanding roles.
- Initiated training for new team members on culinary techniques to improve productivity and increase kitchen workflows.
Chef
Laundry Machine Cafe
05.2019 - 03.2022
- Prepared meals from scratch using authentic, popular recipes to generate repeat business.
- Interacted with guests to obtain feedback on product quality and service levels.
- Trained and mentored new staff members in kitchen safety, sanitation and cooking techniques.
Chef
Hockey Tasmania
03.2019 - 08.2019
- Collaborated with staff members to create meals for large banquets.
- Set up and broke down kitchen for service.
- Disciplined and dedicated to meeting high-quality standards.
Education
Certificate III - Training And Assessment
TasTAFE
Devonport, TAS07.2024
Diploma - Hospitality
Frontier Education
Hobart, TAS03.2020
Certificate III And IV - Commercial Cooking
Imagine Education
Gold Coast, QLD02.2019
Skills
- Operational Problems Analysis;
- Problem Resolution;
- Team Coordination;
- Manager Coaching and Training;
Timeline
Store Manager in Training
Liv-Eat Fresh Eating
08.2023 - 12.2023
Restaurant Super
Madame Clarke’s Cafe
07.2022 - 06.2023
Head Chef
Madame Clarke's Cafe
04.2022 - 06.2022
Chef
Laundry Machine Cafe
05.2019 - 03.2022
Chef
Hockey Tasmania
03.2019 - 08.2019
Certificate III - Training And Assessment
TasTAFE
Diploma - Hospitality
Frontier Education
Certificate III And IV - Commercial Cooking
Imagine Education
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