Ilsa Arshad
Blair Athol,SA
Summary
Accomplished and determined food service professional provides excellent customer experience. Possesses extensive knowledge of food safety and quality standards. Skilled at multitasking and practicing effective time management.
Overview
4
4
years of professional experience
Work History
Food and Beverage Attendant
Saraay Kebab Restaurant
03.2024 - Current
- Developed strong relationships with regular customers, leading to increased loyalty and repeat business.
- Processed payments and provided receipts to establish proof of transaction.
- Resolved customer complaints promptly and professionally, turning potentially negative experiences into positive ones.
Pharmacist Internee in Retail Pharmacy
Capital Development Authority Hospital
02.2022 - 07.2023
- Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
- Managed approximately 30 incoming calls, emails and faxes per day from customers.
- Reviewed prescription to confirm appropriate selection of drug, dose and check for interactions with other medications.
Store Assistant
Metro Supermarket
01.2020 - 12.2021
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Greeted customers entering store and offered assistance with requirements.
- Remained calm and composed in tense situations involving angry or upset customers.
- Stocked merchandise, clearly labelling items, and arranging according to size or colour.
Education
Master of Public Health -
University of Adelaide
02.2026
Doctor of Pharmacy -
Riphah International University
07.2023
Intermediate (HIGH SCHOOL) -
KALLAR KAHAR SCIENCE COLLEGE FOR GIRLS
06.2016
Skills
- Kitchen Support
- Adaptability under pressure
- Team Collaboration
- Customer Service and Communication Skills
- Reliability and punctuality
References
- Abdul Rehman:
console operator ( OTR Salisbury drive thru)
+61 452 449 117
- Saqlain Arif
Shift Manager Carl's Jr. St. Peter's
+61 452 446 934
Timeline
Food and Beverage Attendant
Saraay Kebab Restaurant
03.2024 - Current
Pharmacist Internee in Retail Pharmacy
Capital Development Authority Hospital
02.2022 - 07.2023
Store Assistant
Metro Supermarket
01.2020 - 12.2021
Master of Public Health -
University of Adelaide
Doctor of Pharmacy -
Riphah International University
Intermediate (HIGH SCHOOL) -
KALLAR KAHAR SCIENCE COLLEGE FOR GIRLS
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