- Cooking
- Watching Movies and TV Shows
- Crafting and DIY Projects
- Music
- Road Trips
- Spending time with Family & Freinds
Ilyza Lowndes
Wunghnu
Summary
Dynamic retail professional with proven expertise in customer engagement and POS terminal operation honed at Chemist Warehouse. Excelled in creating inviting shopping environments and resolving customer issues, enhancing repeat business. Skilled in cash handling and fostering teamwork, consistently delivering exceptional service and driving sales through effective merchandising and upselling strategies.
Overview
3
3
years of professional experience
Work History
Retail Sales Assistant
Chemist Warehouse
05.2024 - Current
- Maintained clean, organized store environment for an inviting shopping experience for customers.
- Greeted customers and helped with product questions, selections, and purchases.
- Built strong relationships with customers, resulting in repeat business and referrals.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Used POS system to process sales, returns, online and orders.
- Helped customers complete purchases, and locate items.
- Performed cash, and card transactions to complete customer purchases.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Customer Service Cashier
Breretons Bakery
03.2022 - 11.2022
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Processed customer orders and accurately handled payment transactions.
- Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
- Managed cash register operations accurately, reducing the risk of shortages or overages in daily reconciliations.
- Provided exceptional customer service.
- Worked with floor team and managers to meet wide range of customer needs.
Work Experience
Wunghnu Primary School
02.2022 - 06.2022
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Interacting with Children, playing games, assisting with learning tasks, arts and crafts.
Work Experience
St Francis Primary School
07.2022 - 12.2022
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Interacting with Children, Playing Games, Assisting with learning tasks, and Arts and Crafts
Work Experience
Busy Bee Daycare
02.2023 - 06.2023
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Playing with Children, Reading Books, Arts and Crafts
Education
Year 11 -
St Marys of The Angles
Nathalia, VIC12-2023
Skills
- Punctuality
- Cash handling
- Processing payments
- Cash register operation
- POS terminal operation
- Brand awareness
- Merchandise display
- Promotions and discounts
- Merchandising proficiency
- Customer service
- Problem-solving
- Teamwork and collaboration
- Time management
- Teamwork
- Customer assistance
- Customer engagement
- Money handling
- Stock replenishment
- Transaction processing
- Upselling strategies
- Flexible schedule
- Friendly and outgoing
- Positive and professional
Interests
Timeline
Retail Sales Assistant
Chemist Warehouse
05.2024 - Current
Work Experience
Busy Bee Daycare
02.2023 - 06.2023
Work Experience
St Francis Primary School
07.2022 - 12.2022
Customer Service Cashier
Breretons Bakery
03.2022 - 11.2022
Work Experience
Wunghnu Primary School
02.2022 - 06.2022
Year 11 -
St Marys of The Angles
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