Imogen Hardie
GREEN HEAD,WA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Sales Assistant
The Bearded Butcher & Co.
04.2023 - 10.2023
- Assisted customers with prompt and polite support in-person and via telephone.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Established rapport with customers using active listening and interpersonal skills.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Fielded customer questions to share information about products, availability, and pricing.
- Managed efficient cash register operations.
Sales Assistant
Robbs Craft Butchery
06.2021 - 04.2023
- Entered, coded and processed vendor invoices and helped track expenses for capitalizations.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Used in-store system to locate inventory and place special orders for customers.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Food Service Worker
High Wycombe Fish And Chips
02.2020 - 07.2021
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Developed and maintained positive relationships with customers to enhance service.
- Greeted customers at counter to fulfill requests and answer questions.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
Education
Allied Health
Central Regional TAFE - Batavia Coast Maritime Campus
Geraldton, WA04.2024
High School Diploma -
La Salle College
Middle Swan, WA10.2021
Skills
- Display Building
- Processing Payments
- Visual Merchandising
- Complex Problem-Solving
- Cash Register Operation
- Store Organization
- Customer Assistance
- Flexible Hours
- Staff Support
- Honest and Dependable
- Engaging With Diverse Customers
- Exceeding Customer Expectations
- Store Opening and Closing
- Strong Communication and Interpersonal Skills
- Attention to Detail
Timeline
Sales Assistant
The Bearded Butcher & Co.
04.2023 - 10.2023
Sales Assistant
Robbs Craft Butchery
06.2021 - 04.2023
Food Service Worker
High Wycombe Fish And Chips
02.2020 - 07.2021
Allied Health
Central Regional TAFE - Batavia Coast Maritime Campus
High School Diploma -
La Salle College
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