Imogen Jennings
Appin,NSW
Summary
Dependable professional with experience in critical thinking, problem-solving and organizational skills. Great communicator and team player trained in operating cash registers and serving customers. Goes above and beyond to serve guests and promote loyalty. Enthusiastic professional eager to contribute to business success. Experience providing quality work to exceed expectations. Brings reliability combined with focus on customer satisfaction and teamwork.
Overview
3
3
years of professional experience
Work History
Crew Member
McDonald’s Australia
12.2021 - Current
- Provide customer service through drive-through and counter services
- High volume of walk-in service delivery and drive through
- Replenish stock
- Present the store in an organized manner
- Cleaning responsibilities
- Handle difficult customer inquiries/complaints
- Operating cash and credit card transactions.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
Office Trainee
SHC Group of Companies
Ingleburn, NSW
05.2024 - 11.2024
- Assisted with filing and sorting documents.
- Performed data entry tasks using MS Office applications.
- Coordinated with vendors and suppliers for procurement of goods and services.
- Submitted purchase requests.
- Answered and directed phone calls to appropriate
- Handled incoming and outgoing mail and packages, including preparation for shipping.
- Ordered office supplies and managed inventory to ensure a well-stocked office.
- Handled incoming calls and directed callers to appropriate staff members.
Apprentice Electrician
SHC Group of Companies
Ingleburn, NSW
10.2023 - 05.2024
- Adhered to company policies regarding the use of personal protective equipment.
- Observed safety regulations while working on energized systems.
- Read blueprints or technical diagrams to determine the layout of a system.
- Installed lighting fixtures such as fluorescent bulbs or LED lights.
- Followed all safety procedures when handling hazardous materials such as high voltage electricity.
- Measured, cut and bent wire and conduit using hand tools and power tools.
- Operated hand and power tools and diagnostic equipment to complete various aspects of jobs.
- Maintained organization, cleanliness and safety in work areas.
Casual Coaching Staff, Receptionist
Phoenix Academy of Gymnastics
01.2023 - 09.2023
- Returning calls, emails, and messages
- Cleaning responsibilities.
- Operating cash and credit card transactions.
- Coaching basic gymnastics skills to children aged 0-10.
- Served as a mentor for younger gymnasts.
- Provided feedback and guidance to athletes on technique, strategy.
Education
John Therry Catholic College
01.2022
Certificate III: Business Administration (Medical) -
TAFE NSW
Campbelltown, NSW12.2022
HLTAID011 – Provide First Aid -
Rapid First Aid Training and Supplies
03.2023
Certificate IV - Business Administration
Australian College of Commerce & Management
Wollongong, NSW05-2026
Skills
- Good communication skills
- Organised
- Valid Driver's License
- Problem-Solving
- Integrity and Honesty
- Follows Instructions Well
- Hard Worker
- Fast Learner
- Team Player
References
- James Batterson, 0404 966 344
- Deborah McShane, 0428 125 939
Timeline
Office Trainee
SHC Group of Companies
05.2024 - 11.2024
Apprentice Electrician
SHC Group of Companies
10.2023 - 05.2024
Casual Coaching Staff, Receptionist
Phoenix Academy of Gymnastics
01.2023 - 09.2023
Crew Member
McDonald’s Australia
12.2021 - Current
John Therry Catholic College
Certificate III: Business Administration (Medical) -
TAFE NSW
HLTAID011 – Provide First Aid -
Rapid First Aid Training and Supplies
Certificate IV - Business Administration
Australian College of Commerce & Management
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