Iris Chan
MONTMORENCY,VIC
Summary
Motivated to learn, grow and excel. Organised, attention to detail candidate with over 10 years of experience helping customers and animals alike with positive attitude. Dedicated to work to ensure highest standard is achieved at all times. Wellingless to take on added responsiblities to achieve company goals
Overview
14
14
years of professional experience
1
1
Certification
Work History
Senior Veterinary Nurse
Animal Medical Centre
Tai Po, Hong Kong
05.2012 - 05.2019
- Answered owner animal health questions and advised on best care practices.
- Processed new patients and updated client records with key information using standardized registration systems.
- Cleaned and disinfected exam areas, surgical equipment and kennels to prevent diseases and control odors.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave under high pressure and high temperature conditions.
Veteinary Nurse
Sandy Chui Animal Clinic
Mong Kok, Hong Kong
03.2007 - 03.2012
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Maintained energy and enthusiasm in fast-paced environment in a very busy clinic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
Jewellery Store Manager
Okane Shima
Bristol, United Kingdom
05.2006 - 01.2007
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Increased Jewellery sale by 15% with many happy returning customers.
Restaurant Waitress
Sunnybank BBQ Restaurant
Brisbane, QLD
03.2005 - 08.2005
- Maintained detailed knowledge of specials and currently available items to provide guests with informative menu descriptions.
- Participated in dining room sidework such as refilling condiment bottles.
- Performed dining room sanitation tasks such as spill cleanup, table sterilization and removal of apparent waste or refuse.
- Cultivated warm relationships with regular customers.
Veterinary Nurse
Allied Animal Healthcare
Tsuen Wan, Hong Kong
03.2004 - 03.2005
- Answered owner animal health questions and advised on best care practices.uent diseases and control odours.
- Answered owner animal health questions and advised on best care practices.
Education
High School Diploma -
Wesley College
Melbourne12.1996
Skills
- Food safety understanding
- Bilingual in English and Chinese
- Customer service-focused
- Restocking produce
- Assisting customers
- Reloading salvage materials
- Placing orders
- Sanitizing requirements
- Safety standards and protocols
- Rotating products
- Cleaning and sanitation
- Written and oral communication
Certification
Certificate III in Education Support
Languages
Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Full Professional
English
Full Professional
Timeline
Senior Veterinary Nurse
Animal Medical Centre
05.2012 - 05.2019
Veteinary Nurse
Sandy Chui Animal Clinic
03.2007 - 03.2012
Jewellery Store Manager
Okane Shima
05.2006 - 01.2007
Restaurant Waitress
Sunnybank BBQ Restaurant
03.2005 - 08.2005
Veterinary Nurse
Allied Animal Healthcare
03.2004 - 03.2005
High School Diploma -
Wesley College
Certificate III in Education Support
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