Isaak Reid Kruse
North Sydney,NSW
Summary
Professional and passionate Social Services Coordinator that optimizes the choice and control of each client. Highly efficient, organized, and dependable, with experience overseeing multiple client caseloads while managing teams and tasks. Notable volunteer and professional experience with a variety of communities across several countries and cultures. Works effectively with cross-functional teams in ensuring operational and service excellence. Relocating to the United States and seeking full-time position.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Support Coordinator
Concept Care Disability Services
02.2022 - Current
- Required a comprehensive understanding of the NDIS, including the NDIS Price Guide, service plan budgeting, internal plan review processing, and service coordination.
- Coordinated services for a caseload of up to 40 clients.
- Maintained professional, loyal relationships with up to 40 clients.
- Informed and coached NDIS participants in how to utilize their respective NDIS plans and funding to the best of their ability, giving them choice and control of their services.
- Networked and built professional, mutually-beneficial relationships with healthcare providers across the New South Wales and South Australia regions.
- Required a comprehensive understanding of the mainstream healthcare and allied health system.
- Worked with other departmental staff to answer questions and resolve problems.
- Performed general administrative duties by completing client progress reports and reviews, budgeting client plans, editing allied health reports for review process, and creating and publishing employee communications.
- Coordinated meetings and events for internal and external groups.
Disability Support Worker
Concept Care Disability Services
01.2021 - 02.2022
- Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
- Kept accurate records for client files and handled related paperwork.
- Adhered to company requirements for patient interactions and care standards.
- Kept detailed daily logs with care actions, patient behaviors and incidents.
- Attended mandatory appointments (legal proceedings, medical appointments, tribunals, etc.) with patients.
- Ensured that services being provided were related to and in benefit of the patient's support plan goals.
Education
Bachelor of Arts - Theology
Alphacrucis University College
Sydney, NSW12.2020
Diploma of Arts - Ministry
Hillsong College
Sydney, NSW07.2019
Certificate IV - Ministry
Hillsong College
Sydney, NSW07.2018
High School Diploma -
Black Forest Academy
Kandern, Germany07.2016
Skills
- National Disability Insurance Scheme (NDIS)
- Service Coordination
- Care Planning
- Networking & Liaison
- Individualized Service Plans
- Case Support
Certification
First Aid Certificate
Manual Handling Training Certificate
Working With Children Check (WWCC)
Languages
English
Native or Bilingual
Indonesian
Limited Working
Timeline
Support Coordinator
Concept Care Disability Services
02.2022 - Current
Disability Support Worker
Concept Care Disability Services
01.2021 - 02.2022
Bachelor of Arts - Theology
Alphacrucis University College
Diploma of Arts - Ministry
Hillsong College
Certificate IV - Ministry
Hillsong College
High School Diploma -
Black Forest Academy
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