Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Isabella Eligio

Boondall

Summary

Dynamic and detail-oriented professional with a proven track record at The Star Casino, excelling in exceptional customer service and strong mathematical skills. Recognised for fostering loyalty through personalised interactions and consistently enhancing guest experiences. A reliable team player adept at multitasking and maintaining composure in high-pressure environments.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Casino Croupier

The Star Casino
02.2024 - Current
  • Developed rapport with regular patrons, fostering loyalty through personalized interactions and recognition of preferences
  • Ensured accurate record keeping by meticulously tracking all buy-ins, wins, losses, and other relevant transactions.
  • Maintained game integrity through vigilant observation of players and adherence to gaming regulations and procedures.
  • Contributed to the overall success of the casino by consistently delivering high-quality gaming experiences for guests.



Sales Assistant

Glassons
10.2023 - 02.2024
  • Met and exceeded sales targets consistently, contributing to overall team success.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
  • Collaborated with team members to achieve a cohesive and efficient store environment.


Operations Assistant

Bunnings Warehouse
01.2023 - 06.2023
  • Collaborated with other departments to foster smooth operation of daily processes.
  • Improved customer satisfaction by promptly resolving issues and answering inquiries via in-person interactions.
  • Managed day-to-day department operations with effective workflow coordination.

Education

Bachelor of Architecture -

Queensland University of Technology
Brisbane, QLD
01-2027

High School Diploma -

Assisi Catholic College
Gold Coast, QLD
11-2023

Skills

  • Exceptional customer service
  • Reliable and punctual
  • Strong mathematical skills
  • Patience and composure
  • Team player attitude
  • Effective multitasking
  • Detail-oriented mindset

Certification

  • SITHGAM001 Provide responsible gambling services


  • SITHFAB002 Provide responsible service of alcohol


  • SIT20416 Certificate II in Kitchen Operations

Timeline

Casino Croupier

The Star Casino
02.2024 - Current

Sales Assistant

Glassons
10.2023 - 02.2024

Operations Assistant

Bunnings Warehouse
01.2023 - 06.2023

Bachelor of Architecture -

Queensland University of Technology

High School Diploma -

Assisi Catholic College

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Isabella Eligio