Isabella Waterhouse
Melbourne,Victoria
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Food and Beverage Attendant
Bettys Burgers
12.2023 - Current
- Provided friendly and efficient customer service, greeting guests and assisting with menu selections
- Took and processed orders accurately, including food and alcohol orders
- Served food and beverages, ensuring all orders met quality standards
- Maintained cleanliness and organization of dining and serving areas
- Assisted in multiple roles during peak hours, including order-taking, food running, and table clearing
- Coordinated with kitchen staff to ensure timely and accurate order delivery
- Followed responsible service of alcohol (RSA) guidelines
Team Leader
Boost Juice
10.2022 - 11.2023
- Started as a part time employee and worked my way up to team leader
- Supervised day-to-day operations, including opening and closing procedures, cash handling, and inventory management
- Trained and supported team members on product knowledge, smoothie preparation, and food safety standards
- Maintained cleanliness and organization of the store, ensuring compliance with health and safety regulations
- Resolved customer issues promptly and professionally to uphold brand standards
- Monitored stock levels, placed orders, and minimized wastage to meet business targets
Food and Beverage Attendant
Hunky Dory
02.2022 - 10.2022
- Greeted and seated guests to provide friendly and welcoming experience.
- Maintained clean and organized dining areas for an enjoyable guest experience.
- Developed strong relationships with regular customers, leading to increased loyalty and repeat business.
- Handled cash transactions accurately, ensuring accountability and proper financial reporting at the end of each shift.
- Resolved customer complaints promptly and professionally, turning potentially negative experiences into positive ones.
- Communicated with kitchen staff and waiters to provide accurate, timely information regarding orders and minimize delays.
Education
High School Diploma -
Wesley College
Prahran, VIC10.2024
Skills
- Adaptability under pressure
- Reliability and punctuality
- Point of sale systems
- POS system use
Timeline
Food and Beverage Attendant
Bettys Burgers
12.2023 - Current
Team Leader
Boost Juice
10.2022 - 11.2023
Food and Beverage Attendant
Hunky Dory
02.2022 - 10.2022
High School Diploma -
Wesley College
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