- Music: trumpet and piano
- Creative Writing
- Horses/horse riding and handling
- Soccer
- Snowboarding
- Film
Isobel Gordon
Sydney,NSW
Summary
Dedicated Food and Beverage Attendant with strong guest service skills and reliability. Proven ability to manage high-volume orders while ensuring food safety and a welcoming atmosphere. Friendly, wellspoken, and eager to learn.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Food and Beverage Attendant
Chateau Elan at The Vintage
Pokolbin, NSW
12.2023 - Current
- Provided exceptional customer service in fast-paced dining environment.
- Managed food and beverage orders efficiently, ensuring timely delivery to guests.
- Collaborated with kitchen staff to maintain high standards of food quality and presentation.
- Assisted in training new team members on service protocols and menu knowledge.
- Monitored inventory levels, reporting shortages to management for prompt replenishment.
- Developed strong relationships with regular customers, fostering a welcoming atmosphere.
- Greeted and seated guests to provide friendly and welcoming experience.
- Opened, poured and served hot and cold beverages to customers to complement food and dining experience.
- Handled cash transactions accurately, ensuring accountability and proper financial reporting at the end of each shift.
- Assisted with setup and breakdown of events, banquets and parties to comply with logistics.
- Crafted signature cocktails and provided exceptional beverage service during high-profile events.
- Set up glassware, liquor, and other necessary supplies for special events.
- Checked ID cards and verified bar guests were of legal age.
- Poured and prepared mixed drinks for over 150 customers per weekly event.
Sandwich Artist
Subway
Maitland, NSW
11.2021 - 03.2024
- Crafted customized sandwiches based on customer preferences and dietary requirements.
- Maintained cleanliness and organization of workstations to ensure food safety compliance.
- Operated point-of-sale system, processing transactions efficiently and accurately.
- Assisted in training new team members on sandwich preparation and customer service standards.
- Developed creative menu ideas that improved customer engagement and satisfaction.
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Restocked and rotated stock in display case to mitigate stock loss.
Education
Bachelor of Arts - English Literature
University of Sydney
Sydney, New South Wales, NSW12-2027
Bachelor of Arts - English Literature
University of Newcastle *
Newcastle, New South Wales, NSW12-2026
High School Diploma -
Maitland Grossmann Highschool
East Maitland11-2023
Skills
- Adaptability under pressure
- Reliability and punctuality
- Food safety
- Phone orders
- Beverage preparation
- Buffet maintenance
- Staff leadership
- Cash register operation
- Flexible schedule
- Guest service
- Bar equipment use
- Wedding bartending
Certification
- RSA since 2023
- 3+ years of Barista experience
Interests
Timeline
Food and Beverage Attendant
Chateau Elan at The Vintage
12.2023 - Current
Sandwich Artist
Subway
11.2021 - 03.2024
Bachelor of Arts - English Literature
University of Sydney
Bachelor of Arts - English Literature
University of Newcastle *
High School Diploma -
Maitland Grossmann Highschool