Iva Ana Lopes Da Silva
Sydney,NSW
Summary
Independently driven and reliable Sales Associate and Nursing Student with a passion for working with people and communities. Strong analytical skills, organisational abilities, commitment to providing great customer service, proactive and punctual with a team-oriented mentality. Looking to take on a new role & available on a flexible schedule including public holidays and weekends.
Overview
5
5
years of professional experience
Work History
Sales Assistant
PVH Retail Stores
11.2021 - Current
- Worked between two stores, Calvin Klein Tailored & Van Heusen, assisting customers in finding the right fit occasion suits and work attire
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Helped customers locate products and checked store system for merchandise at other sites.
- Managed inventory storage in clean and organized fashion.
- Assisted maintenance team with organizing and cleaning stockroom and store near shift close.
- Balanced safe, prepared tills, and prepared register bags for next sales date.
Crew Member
McDonald's
10.2020 - 11.2021
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Trained new team members on procedures, customer service, and sales techniques.
- Prepared products following restaurant, health, and safety standards and procedures.
- Stocked shelves to organize aisles in assigned department.
- Accurately operated cash register to process customer payments.
Sales Assistant
Priceline Pharmacy
01.2019 - 02.2021
- Assisted customers with prompt and polite support in-person and via telephone.
- Received incoming supplies and stocked in correct locations.
- Assisted pharmacy staff with preparing medications and filling orders.
- Merchandised over-the-counter goods and rotated stock.
- Updated computer system with current customer, payment and inventory information.
- Processed payments for prescriptions and accurately completed cash and credit card transactions.
Education
Bachelor of Nursing - Nursing
University of Technology Sydney
Ultimo, NSW2024
Higher School Certificate -
St Ursula's College
Kingsgrove, NSW2021
Skills
- Opening and Closing Procedures
- Stocking and replenishing
- Processing Payments
- Costumer Service
Languages
Portuguese
Native or Bilingual
English
Native or Bilingual
Timeline
Sales Assistant
PVH Retail Stores
11.2021 - Current
Crew Member
McDonald's
10.2020 - 11.2021
Sales Assistant
Priceline Pharmacy
01.2019 - 02.2021
Bachelor of Nursing - Nursing
University of Technology Sydney
Higher School Certificate -
St Ursula's College
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