Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jacinta Duhig

Whittlesea,VIC

Summary

Compassionate and dedicated professional with experience as a Support Worker and a proven background in leadership and customer service as a Bar Manager. Skilled in providing quality care, building rapport with diverse individuals, and managing challenging situations with patience and empathy. Strong ability to communicate effectively, work collaboratively within a team, and maintain a calm, professional approach under pressure. Eager to transition fully into the healthcare industry, bringing transferable skills in organisation, problem-solving, and people management while continuing to develop clinical knowledge and hands-on care experience.

Overview

4
4
years of professional experience

Work History

Support Worker

Independant
03.2024 - Current
  • Developed and implemented personalised care plans to meet specific client needs.
  • Advocated for client rights, ensuring access to resources and services within the community.
  • Maintained accurate documentation of client interactions, care plans, and progress reports.
  • Transported clients to appointments, shopping venues, and entertainment events according to determined schedule.
  • Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
  • Assisted individuals with daily living activities, promoting independence and dignity.

Bar Manager

The Flowerdale Hotel
07.2021 - Current
  • Assisted in managing daily bar operations, ensuring smooth service and customer satisfaction.
  • Learned to maintain inventory levels and perform stock management efficiently.
  • Supported staff training on beverage preparation techniques and customer service standards.
  • Collaborated with team members to create a welcoming atmosphere for patrons.
  • Adapted quickly to changing environments, demonstrating flexibility during peak hours and events.
  • Closed out cash register and prepared cashier report at close of business.
  • Created a welcoming atmosphere, fostering a loyal customer base and repeat business.

Education

Certificate III - Non Emergency Patient Transport

Australian Paramedical College
Victoria
09-2025

Certificate III - Independent Support Work (Aged Care And Disability

INSTITUTE OF HEALTH AND NURSING AUSTRALIA
Victoria
01-2024

Skills

  • Daily living support
  • Mobility assistance
  • Relationship building
  • Life skills development

Timeline

Support Worker

Independant
03.2024 - Current

Bar Manager

The Flowerdale Hotel
07.2021 - Current

Certificate III - Non Emergency Patient Transport

Australian Paramedical College

Certificate III - Independent Support Work (Aged Care And Disability

INSTITUTE OF HEALTH AND NURSING AUSTRALIA
Jacinta Duhig