Compassionate and dedicated professional with experience as a Support Worker and a proven background in leadership and customer service as a Bar Manager. Skilled in providing quality care, building rapport with diverse individuals, and managing challenging situations with patience and empathy. Strong ability to communicate effectively, work collaboratively within a team, and maintain a calm, professional approach under pressure. Eager to transition fully into the healthcare industry, bringing transferable skills in organisation, problem-solving, and people management while continuing to develop clinical knowledge and hands-on care experience.