Jacinta Duhig
Whittlesea,VIC
Summary
Compassionate and dedicated professional with experience as a Support Worker and a proven background in leadership and customer service as a Bar Manager. Skilled in providing quality care, building rapport with diverse individuals, and managing challenging situations with patience and empathy. Strong ability to communicate effectively, work collaboratively within a team, and maintain a calm, professional approach under pressure. Eager to transition fully into the healthcare industry, bringing transferable skills in organisation, problem-solving, and people management while continuing to develop clinical knowledge and hands-on care experience.
Overview
4
4
years of professional experience
Work History
Support Worker
Independant
03.2024 - Current
- Developed and implemented personalised care plans to meet specific client needs.
- Advocated for client rights, ensuring access to resources and services within the community.
- Maintained accurate documentation of client interactions, care plans, and progress reports.
- Transported clients to appointments, shopping venues, and entertainment events according to determined schedule.
- Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
- Assisted individuals with daily living activities, promoting independence and dignity.
Bar Manager
The Flowerdale Hotel
07.2021 - Current
- Assisted in managing daily bar operations, ensuring smooth service and customer satisfaction.
- Learned to maintain inventory levels and perform stock management efficiently.
- Supported staff training on beverage preparation techniques and customer service standards.
- Collaborated with team members to create a welcoming atmosphere for patrons.
- Adapted quickly to changing environments, demonstrating flexibility during peak hours and events.
- Closed out cash register and prepared cashier report at close of business.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
Education
Certificate III - Non Emergency Patient Transport
Australian Paramedical College
Victoria09-2025
Certificate III - Independent Support Work (Aged Care And Disability
INSTITUTE OF HEALTH AND NURSING AUSTRALIA
Victoria01-2024
Skills
- Daily living support
- Mobility assistance
- Relationship building
- Life skills development
Timeline
Support Worker
Independant
03.2024 - Current
Bar Manager
The Flowerdale Hotel
07.2021 - Current
Certificate III - Non Emergency Patient Transport
Australian Paramedical College
Certificate III - Independent Support Work (Aged Care And Disability
INSTITUTE OF HEALTH AND NURSING AUSTRALIA