Summary
Overview
Work History
Education
Skills
Interests
Certification
Timeline
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Jack Cavanagh

Melbourne,VIC

Summary

Adaptable, enthusiastic, and customer-orientated professional. I have three years' experience in the food and beverage industry in Manchester, United Kingdom. I have a strong work ethic, and pride myself in excellent customer service, teamwork, and communication. Since leaving the food and beverage industry, I qualified as a registered nurse which I obtain a plethora of transferable skills useful in the hospitality industry. I have taken a career break to explore Australia, and I'm seeking a hospitality position in the Melbourne area.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Front of House All-Rounder

Automatic Cafe
02.2019 - 09.2019
  • Working cohesively in a large team.
  • Understanding the menu, including ingredients and specials, to assist guests with informed choices.
  • Preparing and serving a variety of alcoholic beverages.
  • Training and mentoring new members of the front of house team.
  • Managing unexpected situations i.e., food shortages and equipment malfunctions.
  • Addressing and resolving complaints.
  • Cleaning, tidying, and supporting colleagues.


Waiter

Dooties Restaurant
06.2017 - 02.2019
  • Processing payments and managing the cash register.
  • Utilising strong multitasking skills to manage multiple tables simultaneously while delivering a personalised service.
  • Building a rapport with customers and achieving excellent customer experience.
  • Upselling menu items and recommending promotions.
  • Collaborating effectively with colleagues to provide a streamlined service.
  • Adhering to health and safety regulations.

Hospitality All-Rounder

South Asian Takeaway
06.2016 - 06.2017
  • Proven ability to learn quickly and adapt to new situations.
  • Preparing beverages following standardized recipes and measurements.
  • Worked effectively in fast-paced environments.
  • Basic food preparation.

Education

Bachelor of Science - Nursing (Adult)

University of Leeds
Leeds, United Kingdom
12-2022

Level 3 Extended Diploma - Health & Social Care (Health Sciences)

Bury College
Bury, Greater Manchester
06-2019

Skills

  • Customer service
  • Professionalism
  • Organisation
  • Communication
  • Problem solving
  • Attention to detail
  • Time management
  • Conflict resolution
  • Multitasking
  • Positive attitude

Interests

Hobbies and interests include charity work, being active, and travelling

Certification

Responsible Service of Alcohol (RSA) approved by Liquor Control Victoria


Basic Life Support (BLS)


Immediate Life Support (ILS)


Paediatric Immediate Life Support (PILS)

Timeline

Front of House All-Rounder

Automatic Cafe
02.2019 - 09.2019

Waiter

Dooties Restaurant
06.2017 - 02.2019

Hospitality All-Rounder

South Asian Takeaway
06.2016 - 06.2017

Bachelor of Science - Nursing (Adult)

University of Leeds

Level 3 Extended Diploma - Health & Social Care (Health Sciences)

Bury College

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Jack Cavanagh