Jack Francis
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Correctional Case Officer
Serco
09.2023 - Current
- Managed sensitive information discreetly, maintaining confidentiality as required by law or company policy.
- Collaborated with colleagues to share best practices and develop innovative solutions for challenging cases.
- Negotiated favourable resolutions between all parties involved in a case while upholding ethical standards at all times.
- Day to day management of a variety of different people in various situations and environments.
Glazier
Katikati glass & windscreens
02.2022 - 08.2023
- Duties: Handling, cutting, and installation of glass.
- Working as a coordinated team following strict health & safety protocol as well as ensuring the high quality of our work.
- Improved customer satisfaction with timely installations of glass windows, doors, and mirrors.
- Demonstrated versatility by working on a range of projects including commercial buildings, residential properties, and automotive applications.
Driver, Labourer
CW Contracting Ltd
10.2020 - 12.2021
- Duties: Class 1 Truck Deliveries of timber to sites, loading and unloading truck, observe onsite safety on a per site basis.
- General labouring on worksites.
Labourer
Marshall Contractors
04.2020 - 09.2020
- Duties: Setup, operation, and maintenance of the wood chipper with a strong emphasis on health and safety protocols. Working to expected time frames and to company expectations.
- Promoted a positive work environment by demonstrating strong teamwork and communication skills.
Stacker
Seeka
04.2019 - 10.2019
- Duties: Picking, packing, and handling the fruit. Working as part of a productive team to meet deadlines and company standards.
- Maintained a solid understanding of product specifications and storage requirements, ensuring proper handling and stacking procedures were always followed.
Education
NCEA level 2 -
Katikati College
01.2019
No Degree - Cert III Correctional Practice
Asset College
Grafton, NSW09-2024
Skills
- Hands on experience with wood chippers
- Good computer skills
- Kiwifruit handler/packer
- Machine Adjustment and Maintenance
- Confidentiality
- Issue identification and resolution
- Conflict mediation
- Teamwork and collaboration
- Problem-solving
- Time management
Certification
Full Class 1 New Zealand Drivers license
Hobbies and Interests
Music, Rock Hunting/Metal Detecting, Hunting and Fishing, Cars, Machines
PERSONAL SKILLS
- Career orientated with mechanical aptitude.
- Positive attitude especially under stress, Dedicated and reliable, keen to learn with good time management and planning skills as well as clear career goals.
- Clear verbal communicator who is respectful and understanding of my co-workers & management.
Timeline
Correctional Case Officer
Serco
09.2023 - Current
Glazier
Katikati glass & windscreens
02.2022 - 08.2023
Driver, Labourer
CW Contracting Ltd
10.2020 - 12.2021
Labourer
Marshall Contractors
04.2020 - 09.2020
Stacker
Seeka
04.2019 - 10.2019
NCEA level 2 -
Katikati College
No Degree - Cert III Correctional Practice
Asset College
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