Jack Harrison
Harrington Park,NSW
Summary
A hardworking student who has experience in the hospitality and construction industry. Jack is dedicated to providing the best customer experience to all patrons. Jack is studying a business degree to obtain the necessary skills to obtain a career in the business world. Jack also has administration experience and vast team problem solving skills. He's willingness to learn and attitude towards his career make him a valuable asset.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Bartender
Gregory Hills Hotel
01.2021 - 01.2023
- Reduced wait times for drinks by efficiently managing the bar area and prioritising orders.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Provided recommendations to customers on drinks to match their taste.
- Served high customer volumes during special events, nights and weekends.
- Handling of POS and EFTPOS.
- Trained new bartenders and Glassies to help maintain productivity.
- Polished glassware, cleaned the bar and completed daily cleaning maintenance.
- Organised bar inventory to ensure stock was at the optimal level.
Contract Administrator
Proactive Safety
09.2019 - 12.2020
- Developing and Supplying SWMS (Safe Work Method Statements) and Operation Maintenance Manuals.
- Responding to any enquires about the project from subcontractors.
- Streamlined contract processes by implementing efficient tracking and organization systems.
- Problem Solving individually and in a team to find solutions for complicated projects.
- Phone and Email Etiquette.
- General Admin and Data Entry.
- Microsoft Office proficient.
Front of House Team Member
KFC
09.2013 - 08.2019
- Enhanced customer satisfaction by providing exceptional service and maintaining a welcoming atmosphere.
- Greeting customers via drive-thru and taking orders (face to face and on a microphone.
- Stocktake and regular food checks to meet quality standards.
- Maintained cleanliness and organization of dining area, contributing to a more enjoyable dining experience for patrons.
Education
Bachelor of Business - Sport Management And Marketing
Western Sydney University - Campbelltown
NSW, 256706.2025
Higher School Certifcate -
Elizabeth Macarthur High School
Narellan, NSW10.2017
Skills
- Payment Processing
- Beverage Preparation
- Food Running/ Service
- Suggestive Selling
- Liquor, Beer, and Wine Knowledge
- Outgoing Personality
- Responsible Alcohol Service
- Menu Memorization
Certification
- 24/01/24, Responsible Service of Alcohol
References
Provided upon request.
Timeline
Bartender
Gregory Hills Hotel
01.2021 - 01.2023
Contract Administrator
Proactive Safety
09.2019 - 12.2020
Front of House Team Member
KFC
09.2013 - 08.2019
Bachelor of Business - Sport Management And Marketing
Western Sydney University - Campbelltown
Higher School Certifcate -
Elizabeth Macarthur High School
- 24/01/24, Responsible Service of Alcohol
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