Jack Swan
Chisholm,New South Wales
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Retail Assistant
East Maitland Newsagency
- greeting customers and making sure customers have a great experience, keeping the store clean and tidy, working on the register taking sales and providing change, helping with quarterly stock takes.
- Boosted customer satisfaction by providing exceptional service and addressing inquiries efficiently.
- Managed inventory with accuracy, ensuring optimal product levels and minimizing stock discrepancies.
- Processed transactions accurately, balancing cash registers at the end of each shift.
Customer Representative
Dominos pizza
04.2022 - Current
- Managed difficult customer interactions calmly and effectively, reducing escalation levels and maintaining company reputation.
- serving customers on a pos system.
- Streamlined communication channels for improved customer service response times and overall efficiency.
- making and cutting pizzas, giving feedback to peers and communicating with each other.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues with professionalism.
Back of House
Oporto
01.2023 - 01.2024
- communicated efficiently with the people around me.
- Reduced food waste through proper storage methods and inventory management.
- Maintained a clean and sanitary work environment, adhering to all health code regulations and guidelines.
- Collaborated with front-of-house staff to ensure seamless guest experiences and timely service.
Education
High School Diploma -
St Bede’s Catholic Collage
Chisholm, 232212.2025
Skills
- Comfortable talking to new people
- Skilled in using technology
- Cash management
- Very dedicated and hard-working
- Good at handling new and difficult situations
- Strong leadership skills
- Open-minded to new concepts and ideas
- Retail Transactions Processing
- Customer Assistance
- Interpersonal skills
Additional Information
- I greatly enjoy providing customers have a great time after every visit and can confidently talk to regular and new customers.
- I have a very strong work ethic which I have learnt from both my parents who are very committed to their careers.
- All my work in the family business I have donated my time for free which I have been willing to do for the chance of the experience and to help out my mum and be part of the team.
- Both my parents have expressed they are willing to transport me to and from work if I successfully gain employment and will be a loyal and committed employee who will work well as part of a team and will try the best I can to not let the team down.
- I can currently only work Casual and part-time but once I’ve completed high school I’ll be able to work full-time
Timeline
Back of House
Oporto
01.2023 - 01.2024
Customer Representative
Dominos pizza
04.2022 - Current
Retail Assistant
East Maitland Newsagency
High School Diploma -
St Bede’s Catholic Collage
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