Jacqueline Schade
Melbourne,VIC
Summary
Experienced with customer engagement and sales techniques. Uses effective communication to build strong relationships and drive results. Track record of contributing to team success and adapting to new challenges.
Overview
20
20
years of professional experience
Work History
Employment Consultant
AKG/Jobfind
Melbourne, VIC
10.2025 - Current
- Offered ongoing support to clients throughout their job search journey, addressing concerns and challenges as they arose.
Comparison Expert
Iselect
Melbourne, VIC
07.2025 - 10.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
Wyndham Destinations
04.2023 - 10.2023
- Delivered product presentations that effectively communicated features and benefits to clients.
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
Bunnings Shepparton
04.2017 - 08.2019
- Helped customers locate products and checked store system for merchandise at other sites.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Criterion Hotel Rushworth
11.2016 - 02.2018
- Served food and beverages promptly with focused attention to customer needs.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Established rapport with regular customers through personalized service and genuine interest in their dining experiences.
Cruise Specialist
Cruiseology
11.2014 - 11.2015
- Developed personalized cruise itineraries based on client preferences and budget.
- Provided expert advice on cruise options, destinations, and onboard experiences.
Tupperware Demonstrator/Avon Rep
01.2006 - 01.2015
- Developed tailored party themes that enhanced client engagement and satisfaction.
- Coordinated logistics for multiple events, ensuring timely setup and seamless execution.
Credit Card Specialist
Commonwealth Bank Call Centre
02.2014 - 06.2014
- Managed customer inquiries regarding credit card products and services, ensuring accurate and timely resolution.
- Educated clients on credit card features, benefits, and usage to enhance customer satisfaction.
Office Assistant
Trend Windows & Doors
06.2011 - 12.2012
- Showroom sales & customer service
- Computer systems for quoting & ordering
- Administration duties
Education
Criminology & Criminal Justice
ACAP
Melbourne, VIC01-2026
VCE Year 12 -
Rushworth Secondary College
Rushworth, VIC01.1995
Certificate IV - Tourism
Flight Centre Travel Academy
Sydney, NSW01-2013
Skills
- Excellent communication skills
- Computer/Office/Phone skills
- Ability to work in a team and/or autonomously
- Highly motivated & hard working
- Positive interpersonal skills
- Customer relationship building
- Time management
- Customer service
- Product and service sales
Timeline
Employment Consultant
AKG/Jobfind
10.2025 - Current
Comparison Expert
Iselect
07.2025 - 10.2025
Wyndham Destinations
04.2023 - 10.2023
Bunnings Shepparton
04.2017 - 08.2019
Criterion Hotel Rushworth
11.2016 - 02.2018
Cruise Specialist
Cruiseology
11.2014 - 11.2015
Credit Card Specialist
Commonwealth Bank Call Centre
02.2014 - 06.2014
Office Assistant
Trend Windows & Doors
06.2011 - 12.2012
Tupperware Demonstrator/Avon Rep
01.2006 - 01.2015
Criminology & Criminal Justice
ACAP
VCE Year 12 -
Rushworth Secondary College
Certificate IV - Tourism
Flight Centre Travel Academy