Jah-Lee Joyce
Alice Springs
Summary
Dynamic and dedicated professional with experience as a Support Worker at KP Services, skilled in daily living support and emotional care. Proven ability to enhance client independence while maintaining dignity. Recognized for effective communication and cultural sensitivity, ensuring quality service and positive outcomes in diverse environments.
Overview
10
10
years of professional experience
Work History
Support Worker
KP Services
02.2023 - Current
- Assisted clients with daily living activities, promoting independence and dignity.
- Supported individuals in accessing community resources and services to enhance quality of life.
- Observed and reported changes in client behavior or condition to appropriate personnel promptly.
- Maintained accurate documentation of client interactions and progress for care continuity.
Painter and Decorator
MJ Painting
04.2022 - 02.2023
- Prepared surfaces by sanding, scraping, and priming to ensure optimal paint adhesion.
- Applied various types of paint using brushes, rollers, and spray equipment for consistent finishes.
- Collaborated with team members to complete projects efficiently while maintaining high-quality standards.
- Conducted quality checks on completed work to identify and address imperfections in the finish.
Cafe Manager
Kristie Millar
01.2020 - 08.2020
- Supervised daily operations to ensure efficient workflow and customer satisfaction.
- Trained and mentored staff in best practices for service and product knowledge.
- Developed and implemented operational procedures to enhance service quality.
- Managed inventory levels, reducing waste through effective stock control measures.
Cafe Manager
Kam Ng
01.2016 - 12.2019
Skills
- Daily living support
- Housekeeping tasks
- Health and safety awareness
- Emotional support
- Cultural sensitivity
- Behavioral support
- Empathy and patience
Timeline
Support Worker
KP Services
02.2023 - Current
Painter and Decorator
MJ Painting
04.2022 - 02.2023
Cafe Manager
Kristie Millar
01.2020 - 08.2020
Cafe Manager
Kam Ng
01.2016 - 12.2019