Jai Mason
Gwynneville,NSW
Summary
Proven team collaborator and problem-solver, excelled at Tomakin Sports & Social Club by enhancing cleanliness and improving customer satisfaction. Demonstrated exceptional customer service and critical thinking skills. Achieved a significant increase in client comfort and satisfaction at Belrose Hairdressing, showcasing strong verbal communication and client consultation abilities.
Overview
7
7
years of professional experience
Work History
Kitchen Hand
Tomakin Sports & Social Club
02.2023 - 07.2024
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
- Managed time to juggle multiple tasks simultaneously with ease.
- Cooked simple dishes.
Hairdressers Assistant
Belrose Hairdressing
01.2018 - 01.2021
- Prepared clients for hair cuts and styles..
- Increased client satisfaction by providing excellent customer service.
- Answered telephone calls to provide information and schedule new appointments.
- Processed payments, entering sales in register for prompt customer service.
- Recommended products for clients based on individual needs.
- Checked in with clients to confirm comfort throughout appointments and services.
Education
Bachelor of Law - Law
University of Wollongong
Wollongong, NSW11.2029
Bachelor of Social Science (Criminology) - Social Sciences
University of Wollongong
Wollongong, NSW11.2029
Higher School Certificate -
St Peters Anglican College Broulee
Broulee, NSW2023
Skills
- Positive Attitude
- Team Collaboration
- Punctual and Reliable
- Cleaning and sanitation
- Customer Service
- Problem-solving abilities
- Critical Thinking
- Client consultation
- Verbal and written communication
License
Provisional p1 license and car.
Timeline
Kitchen Hand
Tomakin Sports & Social Club
02.2023 - 07.2024
Hairdressers Assistant
Belrose Hairdressing
01.2018 - 01.2021
Bachelor of Law - Law
University of Wollongong
Bachelor of Social Science (Criminology) - Social Sciences
University of Wollongong
Higher School Certificate -
St Peters Anglican College Broulee
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