Jaime Towers

• Manage the daily tasks and set up of the Deli
• Work within Food Safety Guidelines
• Cleaning of the Deli to ensure its up to Food Safety Standards
• Ensure Food Safety books are filled in daily
• Manage team to ensure they are working within Food Safety Guidelines
• Work with team to ensure our customers needs are met efficiently and within a safe manner
• Ordering of materials needed
• Checking and changing stock levels to ensure we have the correct amount needed daily
• Delegating of daily tasks to ensure they are completed in the time restraints
• Assist Fresh Convenience Manager with daily tasks
• Date checking stock and daily stock loss
• Customer Service and dealing with customer enquiries
• Encouraging my team to do the best job they can and support them when needed

• Assist Online Manager with daily tasks
• Run the department on the days the Manager is off or absent
• Assist with rostering when needed
• Liase with Store Manager, Assistant Store Manager and Department managers to allow us to achieve current targets
• Assist Customers in store and over the phone
• Facilitate customer complaints when the Department Manager is absent
• Assist our Office Manager with Ad and catalogue preparation
• Answer and transfer phone calls accordingly
• Assist in other departments when needed eg Deli Service, Registers, Grocery

• This role was a temporary contract at Woolworths Lennox Head. As a Department Manager I was responsible for:
• Overseeing my team and following up their performance to ensure our store goals were being achieved
• Assisting team that required training and ensuring they were equipped to fulfil the role to help maximise our Departments achievements
• Rostering team using Woolworths programs to ensure we had the right team at the right times to make sure our deliveries and orders were dispatched on time
• Dealing with customer complaints and ensuring they had a positive outcome for both the business and the customer
• Liasing with Departments Managers, Assistant Store Manager and Store Manager to allow us to work together to move toward the same outcomes
• Signing off wages. This allows us to stay within a target budget set by Store Management and Area Management
• Completing daily tasks to allow the Department to run accordingly
• Communicating with staff Daily/Weekly to discuss current goals and where we sit. Allowing them to have input on how to move forward as a team.

• Fill stock to end caps to planograms

• Ticket Stock

• Complete Online shopping

• Dispatch Online orders

• Print and follow up reports

• Supervise Online Team

• Merchandise Stock
• Assist Customers in store and over the phone with stock enquiries
• Operate registers and handle money
• Use company programs to process and pay invoices
• Prepare tickets for upcoming catalogues
• Control incoming and outgoing mail bags
• Assist customers with damaged/returned stock

• Assist customers with enquiries on stock availability
• Merchandise stock to planograms
• Operate registers and handle money
• Assist customers in store and over the phone
• Answer, transfer and control store phones
• Lead younger team members