Jaimie-Lee Sandra Xuereb
Marayong,NSW
Summary
I am a highly motivated university student with a Bachelor's in Social Science (Psychology) from Western Sydney University. Currently, I am undertaking my Honours of Psychological Science and am eager to further my education. In addition to being a full-time student, I have 5 years of experience working in the hospitality industry part-time. Being a people person, I am strongly enthusiastic about helping the community. In particular, working with addiction as a gaming room attendant has greatly influenced my dedication to continuing my education in the field of psychology. I strive to find a professional role that allows me to better help those with addiction, mental illness and trauma.
Overview
6
6
years of professional experience
Work History
Waitress
Simons café
12.2017 - 03.2023
- The waitressing profession required me to become efficient in taking orders, operating the till, running food and drinks, applying customer service, making cold beverages, plating desserts, refilling table caddies, washing dishes and polishing cutlery, maintaining floor cleanliness, training new staff and living heavy furniture in/out of the cafe at open and close.
Staff Member
The Ettamogah
02.2022 - Current
- Function Host - This includes setting up function layouts and décor, bartending, keeping on top of function cleanliness, and running food.
- Waitress/Floor Attendant - This includes operating the till, running food, and cleaning tables.
- Rock Climbing Instructor and Arcade Supervisor - This includes harnessing children, troubleshooting arcade machines, and operating the till.
- Bartender - This includes making and serving non-alcoholic and alcoholic beverages (including cocktails), keeping on top of bar cleanliness, and operating the till.
- Barista - This includes making and serving hot and cold beverages, keeping on top of cafe cleanliness, plating desserts, and running food.
- Gaming Room Attendant - This includes abiding by ‘Customer First’ customer service standards, waiting on customers, becoming efficient in Power Venue, Assisting in self-exclusions and payouts, and learning how to fix error codes on Aristocrat and Konami gaming machines.
Education
High School Diploma -
Wyndham College
2017
Bachelor of Social Science (Psychology) -
Western Sydney University
Bachelor of Psychological Science (Honours) -
Western Sydney University
Skills
- Obtained RSA (NSW) - Responsible Service of Alcohol
- Obtained RCG (NSW) – Responsible Conduct of Gambling
- Tab and Keno trained
- Efficient in till operations
- Customer service skills
- Communication skills
- Basic training in counselling micro-skills
- Capable of working independently and cooperatively as a part of a team
References
- Katelyn Commins, +61 430 195 935, Manager at The Ettamogah
- Jenny Shorey, +61 420 637 319, Manager at Simons Café
Timeline
Staff Member
The Ettamogah
02.2022 - Current
Waitress
Simons café
12.2017 - 03.2023
High School Diploma -
Wyndham College
Bachelor of Social Science (Psychology) -
Western Sydney University
Bachelor of Psychological Science (Honours) -
Western Sydney University
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