Personable individual with strong organization skills, multitasks and relationship-building skills. Adept in prioritizing conflicting business or customer needs. Successful in working within collaborative environments and independently.
Overview
14
14
years of professional experience
Work History
Postal Services Officer
Australia Post
01.2020 - Current
Utilized customer service skills to provide exceptional service for repeat clientele.
Released registered and special delivery letters and packages to designated recipients and obtained signatures for release.
Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
Added accurate data entry into computer system to complete transactions.
Business Owner/Operator
Concordia Handcrafted Skincare
03.2016 - 06.2023
Oversaw end-to-end business processes to maintain proficiency and profitability.
Served as primary point-of-contact with suppliers and contractors to achieve inventory expectations.
Interacted well with customers to build connections and nurture relationships.
Employed prompt decision-making and in-depth research to resolve issues.
Retail Warehouse Associate
Cellarbrations Bottle Shop
01.2020 - 12.2022
Operated fork lifts, pallet jacks and material moving equipment to receive and transport items from trucks to warehouse to shop floor.
Retail Store Manager
Petstock
12.2009 - 03.2016
Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
Optimized store displays and appearance via strategic merchandising.
Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.